Orange Jordan – Mobile & Internet Services
Business Profile
Core Value Proposition
Orange Jordan provides mobile services and fiber internet offers for personal and business use.
Target Customer
Individuals and households in Jordan seeking mobile connectivity and fiber/5G internet, as well as small to mid-sized businesses that require internet, device options, and digital services.
Key Differentiator
Extensive nationwide retail footprint (61 shops and 36 smart selling points) combined with a broad digital ecosystem (Orange Money wallet, Max it rewards, jood app), a wide device marketplace, and multiple bundled internet/mobile offerings.
Implementation Timeline
Not specified
Pain Points
- 1Need for fast, reliable home internet (fiber/5G) with high speeds (e.g., fiber offers up to 800 Mbps).
- 2Desire for convenient access to devices and promotions through an online shop and stores.
- 3Interest in integrated services (mobile, internet, rewards, and digital wallet) to simplify payments and rewards.
Key Features
- 1Mobile services (prepaid and postpaid) and lines for visitors.
- 2Fiber internet and 5G home internet options, plus 4G Flybox and ADSL offers.
- 3Device marketplace with recent smartphones, wearables, and accessories via eShop.
- 4Orange Money wallet and Max it Rewards loyalty program.
- 5Jood app and integration with services like OSN TOD and Anghami.
- 6Extensive retail network (61 stores, 36 smart selling points) and online channels.
Target Customer Industries
Competitive Advantages
- 1Nationwide physical and digital presence enabling easy access to services.
- 2Integrated offer set (mobile, fiber, devices, wallet, rewards) in one ecosystem.
- 3Promotions and discounts (e.g., device pricing, fiber offers, and monthly deals).
- 4Large selection of devices and accessories through eShop and stores.
Key Benefits
Additional Product Information
Product Description
A range of mobile services (prepaid and postpaid), fiber internet and ADSL for personal and business use, complemented by digital services (Orange Money, Max it Rewards, jood), devices & accessories, and online/offline shopping channels.
Target Market
Private individuals, households, and businesses in Jordan seeking connectivity, devices, and digital services.
Unique Value Proposition
A digitally-enabled telecom ecosystem with a nationwide retail footprint, integrated wallet, loyalty rewards, and a wide range of devices and internet/mobile offerings tailored for both personal and business customers.
Technical Requirements
Not specified
Pricing Model
Pricing examples referenced in content: fiber offers (e.g., Fiber 800 Mbps), starting prices (e.g., from JD 10 for internet), monthly offers (e.g., 6.5 JD/month for 4G Flybox), and device pricing displayed in the eShop.
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