Peel Region

Business Profile

Core Value Proposition

Peel Region provides comprehensive municipal services to residents, including waste management, water services, health programs, housing support, transportation, construction and planning, and related public services.

Target Customer

{"Residents of Peel Region (Mississauga, Brampton, Caledon)","Local businesses and contractors","Health professionals","Educators and schools","Housing providers"}

Key Differentiator

Integrated, one-stop municipal portal offering a wide spectrum of services—from waste management and water to health, housing, transportation, and planning—for a large urban region.

Implementation Timeline

Not specified

Pain Points

1Difficulty locating reliable schedules and information for garbage, recycling, and other municipal services
2Navigating multiple departments to access housing subsidies, health programs, water services, and transportation options
3Limited visibility into construction projects, road work, and public notices affecting residents and businesses

Key Features

1Waste management information: collection schedules, Community Recycling Centres (CRCs), bulky items, household hazardous waste, yard waste
2Water services: water billing, drinking water, wastewater, water quality, and water meters
3Health and family resources: health status data, health data zones, and related information for residents
4Housing and social support: Ontario Works, housing subsidies, housing providers, Peel Living, encampments in Peel
5Transportation and roads: TransHelp, Peel Regional Roads, road safety, winter operations, Vision Zero, current projects, construction maps, environmental assessments

Target Customer Industries

Client Results

1Not specified in content; inferred outcomes include improved access to essential municipal services for residents and stakeholders.

Competitive Advantages

1Not explicitly stated in content; inferred advantages include a centralized portal for diverse municipal services and official public information.

Key Benefits

1Access to waste collection schedules and recycling information

2Reliable water billing and information on drinking water and wastewater

3Housing support including subsidies and shelter options

4Transportation services and road safety information, including TransHelp

5Construction, planning, and public notices information

Case Studies & Success Stories

People of Peel

Case #1

Driving innovation for service excellence; leadership helps teams deliver high-quality customer service using the latest technology.

Additional Product Information

Product Description

Public municipal services portal offering waste management, water, health, housing, transportation, planning, construction, and related services for Peel Region residents and businesses.

Target Market

Residents, businesses, and service partners in Peel Region (Mississauga, Brampton, Caledon)

Unique Value Proposition

An integrated government services platform delivering essential, multi-department public services in one accessible location for a large urban region.

Technical Requirements

Not specified

Pricing Model

Not disclosed; government-funded public services

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