Pikes Peak Library District (PPLD)

Business Profile

Core Value Proposition

Pikes Peak Library District provides access to books, eBooks, audiobooks, movies, music, magazines, databases, and a broad range of educational programs and community resources across 14 locations and three mobile libraries in El Paso County.

Target Customer

Public library patrons in El Paso County and surrounding communities, including children, teens, adults, seniors, students, educators, researchers, and families seeking educational resources, entertainment, and community programs.

Key Differentiator

A large, community-focused library network with an extensive in-person footprint (14 locations + mobile libraries), integrated digital media services (Hoopla, Libby/OverDrive, Kanopy, Freegal), robust regional history resources, and active makerspaces and learning programs.

Implementation Timeline

Immediate access to many resources upon obtaining a library card; ongoing programmatic value and services available during operating hours and through digital platforms.

Pain Points

1Need for wide access to diverse materials (print, digital, media) across multiple locations.
2Desire for educational resources, classes, and research assistance for all ages.
3Need for safe, accessible, and well-equipped spaces with modern amenities and technology.

Key Features

1Extensive catalog of physical and digital materials (books, audiobooks, eBooks, movies, music, magazines, video games).
2Digital media platforms: Hoopla, Freegal, Kanopy, Libby/OverDrive, and Recollect for history and genealogy.
3Research and learning resources: Databases, Regional History & Genealogy, and Learn On-Demand/In-person classes.
4Makerspaces and technology access: 3D printers, laser cutters, computer labs, and charging/kits.
5Community programs and events: All Pikes Peak Reads, Summer Adventure, History & Authors programs, and educational resources for kids and adults.

Target Customer Industries

Client Results

1Broad access to a wide range of materials and digital resources across a large geographic area.
2Enhanced learning opportunities through classes, databases, and research assistance.
3Active community engagement through programs, events, and local history resources.
4Safe, accessible spaces with updated facilities and security to support patrons and staff.

Competitive Advantages

1No-cost access to a comprehensive mix of physical and digital resources with a library card.
2Extensive network of locations plus mobile libraries for broad geographic reach.
3Rich local history and genealogy resources in Regional History & Genealogy collections.
4Strong program catalog (All Pikes Peak Reads, educational classes, maker spaces).

Key Benefits

1Free access to a broad spectrum of materials and digital services.

2Educational programs and adult education resources (GED, language classes, computer classes).

3Research assistance and extensive regional history/genealogy resources.

4Makerspaces and technology access (3D printers, laser cutters, labs).

5Community events, book groups, and learning opportunities for all ages.

Additional Product Information

Product Description

Public library system serving El Paso County with 14 locations and three mobile libraries, offering books, eBooks, audiobooks, movies, music, magazines, databases, educational programs, and maker spaces.

Target Market

Residents of El Paso County, Colorado; families, students, researchers, educators, and community organizations seeking learning, entertainment, and community resources.

Unique Value Proposition

A comprehensive, community-centered library network combining extensive physical locations, rich digital resources, maker technology, and local history programming to serve a wide demographic with accessible learning and cultural opportunities.

Technical Requirements

A library card is required to borrow materials and access certain digital resources (e.g., Libby/OverDrive, Hoopla). Some databases and services are location-specific and may require visiting a branch.

Pricing Model

Not specified in the content; typical public library services are offered free with a library card.

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