Ping Identity Platform
Business Profile
Core Value Proposition
Ping Identity Platform provides unmatched flexibility, resilience, and security to meet your most demanding identity challenges.
Target Customer
IT leaders and security teams at large enterprises and government organizations seeking scalable identity management across employees, partners, and customers.
Key Differentiator
Helix AI at the core of the platform enabling smarter, secure identity services, complemented by no-code orchestration and 6,500+ capabilities across 350+ connectors.
Implementation Timeline
Not explicitly specified in the content; certain case studies note launch-day zero downtime, indicating rapid deployment in at least some deployments.
Pain Points
- 1Fraud risk and security threats in digital identities
- 2Customer friction and incomplete applications during authentication/registration
- 3Complexity and rigidity of integrating identity across apps, devices, and systems
Key Features
- 1No-code, drag-and-drop orchestration for identity journeys
- 2Decentralized Identity with reusable verified credentials
- 3Fraud prevention to spot fakes and block threats without slowing real users
- 46,500+ orchestrated capabilities across 350+ connectors
- 5Search for Your Apps and Services to integrate identity into existing ecosystems
- 6Helix AI — AI engine for built-in intelligence and smarter protection
Target Customer Industries
Decision Makers
- 1CIO & Commissioner, Dept. of Administrative Services, State of Connecticut
- 2VP of Cyber and Information Security, Coast Capital
- 3Chief Innovation & Strategy Officer, Philips
- 4Associate Engineering Director of IAM, Best Buy
- 5Director of Platform, BBC
Client Results
- 150% reduction in support calls
- 252% reduction in incomplete applications
- 3Reduced from 70 VMs to 7 VMs
- 445% efficiency improvement
- 545M+ supported global users
- 6Zero downtime on launch day
- 7Projected 50% growth and 20% cost savings (_coast_capital_)
Competitive Advantages
- 1AI-powered intelligence with Helix AI integrated into the platform
- 2No-code orchestration for designing identity journeys
- 3Extensive ecosystem with 6,500+ capabilities and 350+ connectors
- 4Industry-recognized leadership and trusted by large global organizations
- 5Dedicated solutions across Government, Financial Services, Healthcare, Retail, and Media & Telco
Key Benefits
Case Studies & Success Stories
State of Connecticut — Department of Administrative Services (Government)
Moving services online (e.g., driver’s license renewal, benefits applications) to make services more accessible and reduce in-person visits.
Coast Capital — PingOne Advanced Identity Cloud (Financial Services)
Reduces fraud, drives growth, and cuts costs; projected 50% growth and 20% cost savings.
Philips — HealthSuite Digital Platform (Healthcare)
Integrates innovative data-sharing and consent technologies to foster consumer and patient trust; improved efficiency and data exchange capabilities.
Best Buy (Retail)
Addresses complex IAM use cases with flexibility; 45M global users; zero downtime on launch day; 45% efficiency improvement.
BBC — Media & Telco (Media)
Supports millions of people who want information instantly across formats (video, text, audio) and aims to provide seamless service to a broad audience.
Additional Product Information
Product Description
Identity security platform offering flexible deployment, AI-powered capabilities, and extensive integration options to secure and streamline enterprise digital interactions for employees, partners, and customers.
Target Market
Large enterprises, government agencies, and organizations needing secure, scalable identity and access management across multi-device ecosystems.
Unique Value Proposition
A platform that combines Helix AI intelligence, no-code orchestration, and a broad connector ecosystem to deliver secure, personalized digital experiences at scale for organizations and citizens.
Technical Requirements
Flexible deployment options; integration kits and platform extensibility; 6,500+ orchestrated capabilities across 350+ connectors.
Pricing Model
Not specified in the provided content
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