Pomelo Pay

Business Profile

Core Value Proposition

Pomelo Pay provides easy, multi-channel payment solutions that let merchants accept card payments in-person, online, and remotely from a single platform.

Target Customer

Financial institutions and enterprises; and merchants seeking mobile, online, and remote payment capabilities (UK onboarding for eligible businesses).

Key Differentiator

One platform with multiple payment solutions (in-person, online shop, payment links, QR code payments, Connect API) that replaces hardware with a mobile-first approach; includes tokenization for security, FCA authorization, and multi-currency capabilities with rebates.

Implementation Timeline

_Setup and adoption can be fast_: set up an online shop in minutes; download the app (iOS/Android), sign up, verify, and start expanding sales channels. Onboarding steps include 1) download the app, 2) sign up, 3) verify, 4) increase cash flow.

Pain Points

1Need to replace bulky card readers with a mobile solution
2Desire for online storefronts and remote payment collection without complex web design
3Security/compliance concerns—ensuring card data isn’t stored or shared and regulatory adherence

Key Features

1In-person QR code payments (tap-into payments via a phone)
2Online shop creation with no web design required
3Payment links for remote payments
4Connect API to create transactions from third-party software
5Ticketed features: Contactless table ordering, Menu Maker, multi-user staff management
6Tokenization for payment security
7Multi-currency support with rebates on conversion (for international customers)
8Tap to Pay (Coming soon)

Target Customer Industries

Decision Makers

1Founder and Manager

Client Results

1Phoreal case: revenue reportedly boosted by 10% due to online orders with Pomelo Pay (testimony from Tom, Founder and Manager of Phoreal)
2Over 10,000 merchants using Pomelo Pay globally

Competitive Advantages

1No separate card machines, no long-term contracts, and no additional fees
2Flat transaction fee (1.49%)
3App-based, mobile-first approach eliminates need for hardware
4Security with tokenization; card details not shared with merchant or Pomelo Pay
5UK FCA authorization under Electronic Money Regulations

Key Benefits

1Accept card payments across multiple channels from one platform

2No hardware required (mobile-first solution)

3Low transaction cost (1.49%) with no setup or monthly fees

4Secure, tokenized payments

5Multi-currency options and conversion rebates

Case Studies & Success Stories

Phoreal – Revenue uplift with online orders

Case #1

Tom, Founder and Manager of Phoreal, reports a 10% increase in revenue from online orders using Pomelo Pay.

Additional Product Information

Product Description

Pomelo Pay offers a suite of payment tools—including QR code-based in-person payments, a free online shop, payment links, and a Connect API—to help businesses accept card payments securely and manage sales from a single platform.

Target Market

UK-based businesses eligible for onboarding (must have been trading for at least one year) and global merchants seeking multi-channel payments; financial institutions and enterprises

Unique Value Proposition

A single platform delivering in-person, online, and remote payment capabilities with low fees, strong security, and regulatory compliance, plus tools to manage products, staff, and multi-currency payments.

Technical Requirements

Requires Pomelo Pay app (iOS/Android); API access via Connect API for third-party integrations; identity verification/compliance checks during onboarding; UK onboarding for eligible businesses.

Pricing Model

1.49% per transaction; no setup fees; no long-term contracts; no extra monthly fees

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