Proximus
Business Profile
Core Value Proposition
Proximus delivers Internet, mobile, phone and TV services across Belgium, with fiber and 5G coverage, backed by 24/7 service.
Target Customer
Individuals/consumers and businesses, including self-employed and businesses up to 200 employees, large companies, and enterprises from 200 employees upward.
Key Differentiator
combination of a high-performance network (fiber and 5G), a focus on digital safety, premium service, and exclusive customer benefits through the Proximus for You program and the Proximus+ app.
Pain Points
- 1Need for high-speed, reliable internet connectivity (fiber) and broad mobile coverage
- 2Maintaining a safe online environment and digital security
- 3Accessing premium, responsive customer support and personalized offers
Key Features
- 1Fiber internet and 5G networks
- 2Internet, mobile, TV & streaming packs
- 3Proximus for You customer program
- 4Proximus+ app for managing benefits
- 524/7 customer service
Target Customer Industries
Competitive Advantages
- 1Best network with fiber and 5G
- 2Safe online world / digital security
- 3Premium service
- 4Exclusive offers and personalized offers via Proximus for You
- 5Integrated ecosystem (packs, devices, promotions) and mobile/app tools
Key Benefits
Additional Product Information
Product Description
Telecommunications provider offering Internet, mobile, fixed-line/phone and TV services in Belgium, including fiber and 5G connectivity, with 24/7 support and enhanced customer benefits via the Proximus+ app.
Target Market
Individuals and businesses, including self-employed and small to large enterprises (up to 200 employees; from 200+ employees for large enterprises).
Unique Value Proposition
High-performance fiber and 5G connectivity combined with digital safety, premium service, and exclusive customer benefits accessible through the Proximus+ app and Proximus for You program.
Technical Requirements
Not specified in content
Pricing Model
Not specified in content
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