Business Profile
QuestionPro provides a comprehensive online survey software platform and enterprise research tools to design, send, and analyze surveys, and manage customer, employee, and audience experiences (CX/EX) across the full insight lifecycle.
{"Market research professionals","Enterprises and brands seeking customer experience (CX) and employee experience (EX) insights","Organizations needing end-to-end survey, research, and analytics capabilities"}
Integrated, enterprise-grade platform that combines survey software, research tools, CX and EX capabilities, plus strong security/compliance, 24/7 support, and wide-ranging integrations (Salesforce, Microsoft Dynamics, Tableau) with global data centers and panel capabilities.
Examples of rapid value include a case where a survey was launched in 2 days for MCCA; overall implementation timelines vary by project but the platform emphasizes fast deployment and in-house capabilities.
BMW used QuestionPro to conduct market research quickly and agilely in-house, including survey creation/translation, global sampling, and data cleansing.
MCCA leveraged QuestionPro Surveys to deploy Health Screening via an online pop-up; 300+ people were screened on the first day.
Thales implemented an integrated, multi-touchpoint solution with real-time feedback and NPS-based promoter/passive/detractor identification; data moved from plane to cloud.
ACS moved CPS-3 to an online participant portal via QuestionPro Communities, modernizing a 12-20 page paper survey into shorter, more frequent online surveys and collecting data on newly diagnosed cancers.
QuestionPro offers online survey software along with an enterprise research suite, including CX and EX capabilities, designed to design, distribute, analyze surveys and manage wide-ranging insight programs for brands and researchers.
Brands and organizations worldwide needing scalable survey, market research, CX, and EX capabilities; enterprises across industries including automotive, healthcare, finance, technology, and education.
A single, integrated platform that combines survey software, enterprise research tools, CX/EX programs, robust security/compliance, multilingual capabilities, and deep enterprise integrations, backed by 24/7 support.
API access and FTP sync for enterprise integrations; SSO support; data centers globally; export formats including SPSS, Excel, and PDF; mobile app availability for offline data collection
Free account available; pricing options referenced on site; demo options available; users can sign up for free
Based on matching: problems solved, key features, industries
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