Retail TouchPoints
Business Profile
Core Value Proposition
[Retail TouchPoints] provides retail news, insights, and research for retail executives
Target Customer
Retail executives and decision-makers seeking guidance on customer experience, store operations, digital commerce, and ML-driven retail trends
Key Differentiator
An integrated retail-focused media network offering news, research, webinars, events, podcasts, and video content (including TouchPoints TV and ThinkTank Hub) in one platform, with multiple formats and ongoing event access
Implementation Timeline
Value is available immediately upon subscription; ongoing access and updates occur continuously
Pain Points
- 1Keeping up with fast-changing retail trends and industry news
- 2Accessing credible, consolidated research and case studies for decision-making
- 3Finding practical, actionable strategies across omnichannel retail, CX, and store operations
Key Features
- 1Retail news and industry insights tailored to retail
- 2Research Reports, iPapers, Infographics, and other resources
- 3Webinars, Webinars/Events, and Digital/Live Events
- 4TouchPoints TV video content
- 5Retail Remix Podcast and ThinkTank Hub
- 6Newsletter subscription and access to exclusive content
Target Customer Industries
Decision Makers
- 1CEO
- 2VP
- 3Chief Marketing Officer
Client Results
- 1Immediate access to exclusive content and research upon subscribing
- 2Improved decision-making through curated retail insights and benchmark-style content
- 3Access to a network of digital and live events and multimedia resources
Competitive Advantages
- 1Retail-focused content across multiple formats (news, research, video, podcasts, events)
- 2Unified platform for news, case studies, and practical guidance
- 3Free subscription with access to core content; additional events/content require registration
- 4 multimedia offerings (TouchPoints TV, Retail Remix Podcast) for diverse learning styles
Key Benefits
Case Studies & Success Stories
Aims to Fix the Broken Tech Retail Experience with New ‘Sensorial’ Store
Case study/article discussing the Sensorial Store concept by Nicole Silberstein; no quantified results are provided in the available content
Additional Product Information
Product Description
A media network delivering news, insights, and research for retail executives, with resources including articles, reports, webinars, podcasts, video content, and live/digital events
Target Market
Retail executives, retailers, and suppliers in the retail ecosystem seeking guidance on CX, store operations, and digital commerce
Unique Value Proposition
A consolidated, retail-focused media platform that combines timely news, actionable research, and multimedia content with opportunities to participate in events and peer insights
Technical Requirements
Requires basic contact information to subscribe; content access is provided through a free subscription
Pricing Model
Free subscription to access Retail TouchPoints content; some resources and events may require additional registration
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