REVIEWS.io
Business Profile
Core Value Proposition
REVIEWS.io provides a platform to collect, manage, and showcase product and company reviews, UGC, surveys, and AI-powered insights to drive growth.
Target Customer
Ecommerce brands and retailers, marketing teams, agencies managing client reviews, and partners seeking social proof and customer feedback.
Key Differentiator
No user limits for review collection, extensive cross-platform widgets (product, company, shoppable UGC), AI-powered review replies, Google Seller Ratings, and broad integrations including email, ads, and social channels.
Implementation Timeline
Some case results are noted within 30 days (e.g., Boxraw’s first 30 days), with other outcomes described as ongoing or after implementing workflows and integrations.
Pain Points
- 1Difficulty collecting and showcasing authentic reviews across multiple channels
- 2Need for trustworthy social proof to boost conversions and revenue
- 3Lack of actionable customer insights and profiling to optimize campaigns and product decisions
Key Features
- 1Product Reviews
- 2Company Reviews
- 3UGC management (photos and videos) and shoppable UGC galleries
- 4AI-powered review replies
- 5Review Invite Flows and invitations
- 6Social proof banners and widgets
- 7Google Seller Ratings
- 8Attributes data and analytics
- 9Surveys and customer profiles (including NPS and merchant metrics)
- 10Reputation Manager across review platforms
- 11Integrations and API (Developer API)
Target Customer Industries
Decision Makers
- 1Head of Digital
- 2COO
- 3CEO
- 4Co-founder
- 5Founder
- 6Director of Strategic Partnerships
Client Results
- 1Denman: 30% of revenue affected by reviews; collected over 7,000 reviews
- 2Boxraw: 350 reviews in first 30 days; 98% positive; UGC shown to increase trust and conversions
- 3Hunter & Gather: 8,000+ product reviews; 4.9-star rating (with Klaviyo integration)
- 4MAAP: 155% increase in 5-Star Company Reviews
- 5Loci: UGC content boosted conversions with a 29% uplift
- 6Victoria Health: growth in customer data and trust through authentic reviews
Competitive Advantages
- 1Comprehensive, all-in-one platform for product and company reviews, UGC, surveys, and AI insights
- 2Strong social proof capabilities via widgets, banners, and Google Seller Ratings
- 3Shoppable UGC galleries that tie content to product discovery and conversions
- 4Robust integrations with ecommerce, marketing, loyalty platforms, and email tools
- 5AI-powered replies and deep attribute-based insights for product and customer understanding
Key Benefits
Case Studies & Success Stories
Denman
30% of revenue affected by reviews; 7,000+ reviews collected, with authentic feedback contributing to conversions and sales.
Boxraw
350 reviews in the first 30 days with 98% positive sentiment; displaying UGC increased trust and conversions.
Hunter & Gather
8,000+ product reviews collected; achieved a 4.9-star rating through REVIEWS.io and Klaviyo integration.
MAAP
Used review attributes to capture product and customer insights; 155% increase in 5-star company reviews.
Victoria Health
Leveraged verified reviews and scalable support to drive trust, reputation, and sales growth.
Loci
UGC galleries boosted conversion rates by 29%, with shoppable content integrated into campaigns.
Additional Product Information
Product Description
A platform to collect, manage, and showcase product and company reviews, UGC, surveys, AI insights, and reputation management with extensive integrations.
Target Market
Online retailers, ecommerce brands, agencies serving clients, and brands seeking to leverage authentic reviews and UGC for growth.
Unique Value Proposition
A single platform delivering product and company reviews, rich UGC, AI-powered insights, and measurable social proof across channels with strong Google Seller Ratings and seamless integrations.
Technical Requirements
Integrates with ecommerce, marketing, and loyalty platforms; supports Google Ads/Shopping; Klaviyo integration; Shop app integration; has a Developer API with detailed documentation.
Pricing Model
Pricing information is indicated to exist on the site, but no specific pricing details are provided in the content provided.
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