Rhônexpress

Business Profile

Core Value Proposition

Rhônexpress provides a fast, frequent shuttle service between Lyon Part-Dieu (city center) and Lyon Saint-Exupéry airport, delivering a ~30-minute ride every 15 minutes, 7 days a week, with multi-language support and ticketing available online or via app.

Target Customer

Travelers needing a reliable airport transfer between Lyon city center and Lyon Saint-Exupéry, including business travelers and corporate customers via the business/partner spaces.

Key Differentiator

High-frequency, direct link between major Lyon transport hub and the airport with guaranteed schedule (every 15 minutes), broad operating hours (4:25 to 00:00), and multi-language/ticketing options plus live information and SMS alerts.

Implementation Timeline

Value realized immediately upon use of the service with frequent 15-minute headways and a 30-minute travel time; service operates daily from early morning to late evening (04:25–00:00).

Pain Points

1Need for a reliable, fast transfer between city center and the airport.
2Desire for frequent service with predictable headways (every 15 minutes).
3Need for easy ticket purchasing and access to live information in multiple languages.

Key Features

1Approximate 30-minute journey between Part-Dieu and Lyon Saint-Exupéry airport.
2Headways every 15 minutes.
3Operating hours from 04:25 to 00:00, seven days a week.
4Free fare for children under 12.
5Tickets available via app and online; app available on App Store and Google Play.
6Live line information and SMS travel alerts.

Target Customer Industries

Client Results

11247 smiles per day
2150 airplanes taken per day
360 flight attendants at your service

Competitive Advantages

1Frequent, reliable service (every 15 minutes).
2Direct connection between Lyon city center and the airport, with under 30-minute travel time.
3Wide operating hours and multi-language support.
4Real-time information, alerts, and easy ticketing via app/website.
5Free under-12 fare and partnerships (e.g., Only Lyon, Lyon City Card) that enhance value.

Key Benefits

1Fast and predictable airport transfer

2High service frequency and wide operating hours

3Easy ticketing and multilingual support

4Live information and travel alerts

5Free under-12 fares

Additional Product Information

Product Description

Rhônexpress is a shuttle service linking Lyon Part-Dieu (city center) with Lyon Saint-Exupéry airport, offering a ~30-minute ride with 15-minute headways, seven days a week, from 04:25 to 00:00. Tickets can be purchased online or via the Rhônexpress app, with live information and multi-language support.

Target Market

University/Business travelers, tourists, and corporate customers needing commuter/airport transfer; users engaging with partner spaces (Business, Partner spaces).

Unique Value Proposition

Fast, frequent, convenient airport transfer with direct city-center access, broad language and digital ticketing options, and live information for a seamless travel experience.

Technical Requirements

{"Tickets purchasable via website or mobile app","Rhônexpress app available on App Store and Google Play","Live service information and flight/train information feeds","Multi-language support (French, English, German, Spanish, Italian)"}

Pricing Model

Ticket-based pricing with free fare for children under 12; pricing specifics not provided in the content; tickets available online or via app.

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