Rhônexpress
Business Profile
Core Value Proposition
Rhônexpress provides a fast, frequent shuttle service between Lyon Part-Dieu (city center) and Lyon Saint-Exupéry airport, delivering a ~30-minute ride every 15 minutes, 7 days a week, with multi-language support and ticketing available online or via app.
Target Customer
Travelers needing a reliable airport transfer between Lyon city center and Lyon Saint-Exupéry, including business travelers and corporate customers via the business/partner spaces.
Key Differentiator
High-frequency, direct link between major Lyon transport hub and the airport with guaranteed schedule (every 15 minutes), broad operating hours (4:25 to 00:00), and multi-language/ticketing options plus live information and SMS alerts.
Implementation Timeline
Value realized immediately upon use of the service with frequent 15-minute headways and a 30-minute travel time; service operates daily from early morning to late evening (04:25–00:00).
Pain Points
- 1Need for a reliable, fast transfer between city center and the airport.
- 2Desire for frequent service with predictable headways (every 15 minutes).
- 3Need for easy ticket purchasing and access to live information in multiple languages.
Key Features
- 1Approximate 30-minute journey between Part-Dieu and Lyon Saint-Exupéry airport.
- 2Headways every 15 minutes.
- 3Operating hours from 04:25 to 00:00, seven days a week.
- 4Free fare for children under 12.
- 5Tickets available via app and online; app available on App Store and Google Play.
- 6Live line information and SMS travel alerts.
Target Customer Industries
Client Results
- 11247 smiles per day
- 2150 airplanes taken per day
- 360 flight attendants at your service
Competitive Advantages
- 1Frequent, reliable service (every 15 minutes).
- 2Direct connection between Lyon city center and the airport, with under 30-minute travel time.
- 3Wide operating hours and multi-language support.
- 4Real-time information, alerts, and easy ticketing via app/website.
- 5Free under-12 fare and partnerships (e.g., Only Lyon, Lyon City Card) that enhance value.
Key Benefits
Additional Product Information
Product Description
Rhônexpress is a shuttle service linking Lyon Part-Dieu (city center) with Lyon Saint-Exupéry airport, offering a ~30-minute ride with 15-minute headways, seven days a week, from 04:25 to 00:00. Tickets can be purchased online or via the Rhônexpress app, with live information and multi-language support.
Target Market
University/Business travelers, tourists, and corporate customers needing commuter/airport transfer; users engaging with partner spaces (Business, Partner spaces).
Unique Value Proposition
Fast, frequent, convenient airport transfer with direct city-center access, broad language and digital ticketing options, and live information for a seamless travel experience.
Technical Requirements
{"Tickets purchasable via website or mobile app","Rhônexpress app available on App Store and Google Play","Live service information and flight/train information feeds","Multi-language support (French, English, German, Spanish, Italian)"}
Pricing Model
Ticket-based pricing with free fare for children under 12; pricing specifics not provided in the content; tickets available online or via app.
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