Samaritans Listening Service

Samaritans Listening Service provides 24/7 free, confidential listening and crisis support through multiple channels (phone, email, letter, web chat pilot, and in-person branches) to help anyone in crisis or considering suicide.

{"Individuals in crisis or experiencing suicidal thoughts","People worried about someone who may be in crisis","Friends and family seeking support","Organizations seeking partnerships (workplaces, schools, health and care) for suicide prevention"}

{"Only organisation collating suicide data for all UK nations and Ireland","24/7 free helpline staffed by volunteers","Multi-channel access (phone, email, letter, web chat pilot, in-person)","Nationwide reach across the UK and Ireland"}

{"access_immediacy":"Immediate access via telephone; aim to connect to a listener straight away","response_times":["Email responses may take several days","Letters are aimed to be answered within 7 days","In-person branch hours vary; check opening times"]}