Shriners Children's

Business Profile

Core Value Proposition

Shriners Children's provides comprehensive pediatric specialty care across orthopedic, spine, burn and other disciplines, plus rehabilitation and family support, delivered through a global nonprofit hospital network.

Target Customer

Families of children needing specialized pediatric care (e.g., orthopedics, burns, spine, craniofacial, rehabilitation, surgery); international patients and their families; referring healthcare professionals; donors and corporate partners.

Key Differentiator

Unique combination of world-class pediatric specialty care, extensive international outreach and access network, and a nonprofit model offering care regardless of ability to pay, supported by ongoing research and family-centered services.

Implementation Timeline

Not specified; describes ongoing access to care, international outreach, and referrals with a long-standing history dating back to 1922.

Pain Points

1Access to specialized pediatric care for complex conditions (orthopedics, burn care, spine, craniofacial, rehabilitation).
2Financial barriers and insurance gaps affecting ability to receive care.
3Coordinating multidisciplinary care across multiple specialties and locations, including international patients.

Key Features

1Comprehensive pediatric care across Burn Care, Cleft Lip/Craniofacial, Orthopedics, Pediatric Rehabilitation and Therapy, Pediatric Surgery, Rheumatology, Scoliosis, Spine & Spinal Cord, Sports Medicine, Urology, Wound Care & Skin Disorders.
2International Patients program with 23 international outreach locations and 100+ access points for care.
3Digital health tools including MyChart patient portal, Telehealth appointments, Epic Care Tools, HipScreen App, Motion Analysis resources.
4Robust research and education initiatives (Genomics Institute, Motion Analysis Research Program, Nursing Excellence, Research Partnerships, Grants).
5Patient services and family support (Interpreter Services, Housing and Logistical Support, Insurance/Billing assistance, Patient Alumni Network).

Target Customer Industries

Decision Makers

1Chief Philanthropy Officer
2Vice President of Research
3Pediatric Orthopaedic Surgeon

Client Results

11.8M+ children treated since inception.
223 international outreach locations delivering care around the world.
3100+ access points for care.
4Recognition for excellence in pediatric orthopedics by U.S. News & World Report.

Competitive Advantages

1Extensive network of pediatric specialty care across multiple disciplines.
2Global reach with international patients and outreach locations.
3Nonprofit model ensuring care regardless of ability to pay.
4Strong emphasis on research and innovation to improve treatments and outcomes.
5Integrated digital tools (MyChart, Telehealth) and patient/family support services.

Key Benefits

1Access to a broad range of pediatric specialties in one system.

2Global reach with international and local access points.

3Care regardless of financial means thanks to nonprofit support.

4Integration of care with leading research and innovations.

5Digital tools and comprehensive family support services.

Case Studies & Success Stories

Relentless Hope: The Stories of Carlota and Brandon

Case #1

International patient ambassadors Carlota (brain palsy) and Brandon (AFM) share their experiences with Shriners Children's care, illustrating multidisciplinary, international care and patient-centered outcomes.

Annabel's Story

Case #2

A pediatric orthopedic patient story highlighting return to sport after Shriners Children's care.

Enrique’s Story of Healing

Case #3

Personal narrative of healing and care at Shriners Children's, illustrating patient journeys and outcomes.

Additional Product Information

Product Description

A pediatric healthcare system delivering specialized care in burn, orthopedics, spine, craniofacial and other disciplines, plus rehabilitation, international patient programs, research, and family support.

Target Market

Families of children needing specialized pediatric care worldwide; international patients; healthcare professionals seeking referrals; donors and corporate partners.

Unique Value Proposition

World-class pediatric specialty care delivered through a global nonprofit network, with extensive international reach, research-driven practices, and a commitment to care regardless of a family's ability to pay.

Technical Requirements

Digital health tools are available: MyChart patient portal, Telehealth appointments, Epic Care Tools; HipScreen App; Motion Analysis; School Nurse Resources.

Pricing Model

Not publicly disclosed; Shrinners Children's is a nonprofit organization that provides care regardless of ability to pay and offers donation-based support and financial assistance programs.

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