Skype

Business Profile

Core Value Proposition

Skype provides voice and video calling, messaging, and account management for users, with a transition path to Microsoft Teams Free that automatically migrates contacts and chats and supports data export and number porting as part of Skype's retirement in 2025.

Target Customer

General Skype users (consumers) with free or paid accounts; organizations that previously used Skype for Business and may transition to Teams

Key Differentiator

Automatic migration of contacts and chats to Microsoft Teams Free on sign-in; data export option; ability to port a Skype Number to a new carrier; continued Dial Pad access for remaining paid users within Skype/Teams ecosystem as part of retirement

Implementation Timeline

Skype retirement announced for May 2025 with automatic data migration to Teams Free on sign-in; Skype Number subscriptions renew until April 3, 2025; Dial Pad remains available for remaining paid users; data export option available anytime

Pain Points

1Need to migrate data and contacts due to Skype retirement in May 2025
2Requirement to transfer Skype numbers and possibly port to a new carrier
3Limited options for new users to purchase Skype Credit or subscriptions; existing users have defined renewal windows

Key Features

1Automatic transfer of contacts and chats to Microsoft Teams Free upon signing in
2Option to export Skype data
3Porting a Skype Number to a new carrier
4The Skype Dial Pad remains available to remaining paid users via the Skype web portal and within Teams Free
5Existing calling and Skype Number subscriptions renew automatically until specified dates
6Limited emergency calling capability depending on country

Target Customer Industries

Client Results

1Contacts and chats automatically migrated to Microsoft Teams Free
2Skype data export available
3Skype Number can be ported to a new carrier
4Skype Dial Pad available for remaining paid users
5Subscriptions continue to renew automatically until stated dates

Competitive Advantages

1Seamless migration path to Microsoft Teams Free with automatic transfer of data
2Clear data portability options (export and number porting)
3Continuity features (Dial Pad access) for paid users during transition
4Structured retirement plan with defined renewal windows and migration steps

Key Benefits

1Automatic data migration to Teams Free

2Data export options

3Skype Number porting to another carrier

4Dial Pad continuity for remaining paid users

5Defined renewal windows and retirement guidance

Additional Product Information

Product Description

A communication service enabling voice/video calls and messaging, with a documented transition plan to Microsoft Teams Free due to retirement in 2025 and associated data migration/porting options.

Target Market

General consumer users of Skype (free and paid) and organizations considering migration to Microsoft Teams as Skype is retired

Unique Value Proposition

If you are a Skype user, you can migrate your contacts/chats to Teams Free automatically, export data, and port your Skype Number, all within a guided retirement process, while still accessing Dial Pad during the transition

Technical Requirements

{"Sign in to Microsoft Teams Free on a supported device to trigger automatic migration of contacts and chats","Skype Number porting requires contacting the new carrier","Export Skype data as an option","Dial Pad availability within Skype web portal and Teams Free for eligible users","Emergency calling capabilities are limited and depend on country"}

Pricing Model

Pricing details are not provided in the content; references to Skype Credit, subscriptions, and automatic renewals exist, but no price points are listed

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