snafu Full Service E-Commerce & IT-Infrastruktur

Business Profile

Core Value Proposition

snafu Full Service E-Commerce & IT-Infrastruktur provides comprehensive end-to-end IT and e-commerce solutions, including strategy, development, hosting, security, and managed services for online shops and business applications.

Target Customer

Online retailers and B2B/B2C e-commerce teams needing integrated solutions (Shop platforms, ERP/CRM), IT infrastructure and security; organizations seeking white-label hosting and long-term IT partnerships.

Key Differentiator

ISO 27001 certified; 100% data hosting in Germany with eco-friendly power; long-standing track record (since 1994) and 30+ years in the market; deep specialization in JTL and Odoo ecosystems; comprehensive offerings from strategy to hosting and white-label services.

Implementation Timeline

Evidence from case studies shows deployment timelines such as 1.5 months to go-live for Odoo ERP modules; long-term engagements and multi-year collaborations also evident (e.g., 10 years with city portals).

Pain Points

1Need to automate and streamline warehouse, order processing, and ERP/CRM workflows.
2Requirement for integrated e-commerce platforms (JTL-Shop, Shopware, Odoo eCommerce) with Wawi/ERP.
3Desire for reliable, secure hosting with high availability and German data sovereignty; end-to-end support including migrations, security, and monitoring.

Key Features

1Conception, strategy, and UX/UI design for e-commerce and digitalization projects.
2Development and integration for JTL Shop/Wawi, Odoo ERP/CRM, Shopware, and other e-commerce solutions.
3E-commerce hosting (Shop hosting, Wawi hosting, ERP hosting) and managed services with 24/7 support.
4IT infrastructure and security offerings (cloud, VPN, IT monitoring, Alarm over IP, backup/recovery, high-availability clustering).
5Migrations, JTL plugin/template development, marketplace integrations, and white-label email/domain services.
6ISO 27001 certification; hosting in Germany; eco-friendly power; 100% hosting availability.

Target Customer Industries

Client Results

1Significant warehouse process optimization, faster order processing, and space savings (HT Connect LVS case).
2Clear increase in efficiency and quality for Odoo ERP integration (Schlütersche Verlagsgesellschaft).
3100% process automation for JTL-Shop/Wawi/Plugin implementations (ETL Service GmbH).
4High-availability and performance improvements, including 99.99% availability and 250 ms response for Tagesspiegel case.
5100 remote workstations and enterprise-scale hosting for Rednux (JTL Wawi & Shop).
6Rapid go-live for ERP/module deployments (1.5 months to go-live for Schlütersche Odoo ERP).

Competitive Advantages

1ISO 27001 certified information security management.
2100% data hosting in Germany with eco-friendly energy.
3Web hosting with 100% availability and high performance.
4Long-standing domain expertise in JTL and Odoo ecosystems.
5White-label services and strong customer references across public sector, media, and e-commerce.

Key Benefits

1End-to-end E-Commerce & IT solutions from strategy to hosting.

2Automated and integrated processes (ERP/WMS/CRM/Shop) to boost efficiency.

3High availability hosting in Germany with eco-friendly power.

4Security and compliance with ISO 27001.

5Flexible white-label E-mail/Domain services and strong partner ecosystem.

Case Studies & Success Stories

HT Connect – Lagerverwaltung LVS

Case #1

Herausforderung: Digitalisierung und Automatisierung der Lagerlogistik; Anbindung von 48 Hänel-Lean-Liften an ERP. Lösung: Entwicklung eines LVS zur Anbindung der Liftsteuerung an JTL-Wawi; Verwaltung von über 10.000 Shopartikeln und mehr als 10 Millionen Lagerteilen. Ergebnis: Signifikante Prozessoptimierung, schnellere Bestellabwicklung und Platzeinsparung; gesteigerte Kundenzufriedenheit.

Schlütersche Verlagsgesellschaft – Odoo ERP

Case #2

Herausforderung: All-in-One-Lösung mit Odoo für B2B-Event-Management; Ablösung manueller Prozesse. Lösung: Odoo-Module Website-Builder, E-Commerce, CRM, Vertrieb, Events, Marketing Automatisierung, Dashboards, Umfragen. Ergebnis: Transparente, zentrale Lösung; deutliche Steigerung von Effektivität und Qualität; going-live nach 1,5 Monaten.

ETL Service GmbH – JTL-Shop, JTL-Wawi, Plugin, Konfigurator

Case #3

Herausforderung: Ablösung manueller Web2Print-Prozesse. Lösung: Entwicklung eines neuen Plugins inklusive Produktkonfigurator, Template-Weiterentwicklung und Wawi-Anpassung. Ergebnis: Automatisierung eines manuellen Prozesses; Freisetzung interner Ressourcen.

Vue Love – JTL-Shop & Plugins

Case #4

Herausforderung: Neuentwicklung und Usability-Optimierung eines Online-Shops. Lösung: Eigenständige Plugins & Template-Entwicklung; Verbesserung der Usability. Ergebnis: Gewinnerin des Shop Usability Award 2021 in der Kategorie Spielwaren, Kids & Baby.

Rednux – JTL Wawi & Shop

Case #5

Herausforderung: Skalierbares, hochverfügbares Hosting für einen großen Klimaanlagen-Anbieter. Lösung: Konzeption, Aufbau & Betrieb einer hochverfügbaren Multiserver-Lösung für Shop, Wawi & Remote-Arbeitsplätze (100 Remote-Arbeitsplätze). Ergebnis: Performante API-Backends, stabile Infrastruktur.

Tagesspiegel – JTL Wawi & Shopware

Case #6

Herausforderung: Management von Applikationen und Datenbanken in einer skalierbaren, leistungsstarken Managed-Hosting-Plattform. Lösung: Dedizierte Server-Hosting und Performance-Optimierung. Ergebnis: 99,99% Verfügbarkeit und 250 ms Reaktionszeit; schnelles, digitales Einkaufserlebnis.

Städteportale (berlin.de, hamburg.de, köln.de)

Case #7

Herausforderung: Hochverlässliches E-Mail-Hosting und White-Label-Lösung für städtische Portale. Lösung: Betrieb der Mail-Plattformen inkl. First-Level-Support & Abrechnung. Ergebnis: Hohe Kundenzufriedenheit durch zuverlässige E-Mail-Dienste und umfassende Betreuung über Professional Service.

Additional Product Information

Product Description

Full Service Digitalagentur offering end-to-end e-commerce design, Wawi/ERP integration (JTL, Odoo, Xentral), custom development, hosting for Shop/Wawi/ERP, IT security, cloud services, and White-Label E-mail/Domain solutions.

Target Market

Online retailers and e-commerce operators needing integrated platforms (JTL, Odoo, Shopware), ERP/CRM integration, and secure hosting; public sector portals and publishers seeking reliable IT-infrastructure and managed services.

Unique Value Proposition

A one-stop partner with long-standing experience (since 1994) offering strategy, development, hosting, security, and white-label services, with deep JTL and Odoo expertise, ISO 27001 certification, and 100% German data hosting.

Technical Requirements

Supported platforms include JTL-Shop, JTL-Wawi, Odoo ERP/CRM, Shopware; MSSQL-Server optimization; hosting options (Shop/Wawi/ERP hosting, managed services); IT monitoring, VPN, Alarm over IP; Cloud services; 24/7 support; data privacy/compliance standards (ISO27001).

Pricing Model

Pricing model not disclosed in the provided content.

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