snafu Full Service E-Commerce & IT-Infrastruktur
Business Profile
Core Value Proposition
snafu Full Service E-Commerce & IT-Infrastruktur provides comprehensive end-to-end IT and e-commerce solutions, including strategy, development, hosting, security, and managed services for online shops and business applications.
Target Customer
Online retailers and B2B/B2C e-commerce teams needing integrated solutions (Shop platforms, ERP/CRM), IT infrastructure and security; organizations seeking white-label hosting and long-term IT partnerships.
Key Differentiator
ISO 27001 certified; 100% data hosting in Germany with eco-friendly power; long-standing track record (since 1994) and 30+ years in the market; deep specialization in JTL and Odoo ecosystems; comprehensive offerings from strategy to hosting and white-label services.
Implementation Timeline
Evidence from case studies shows deployment timelines such as 1.5 months to go-live for Odoo ERP modules; long-term engagements and multi-year collaborations also evident (e.g., 10 years with city portals).
Pain Points
- 1Need to automate and streamline warehouse, order processing, and ERP/CRM workflows.
- 2Requirement for integrated e-commerce platforms (JTL-Shop, Shopware, Odoo eCommerce) with Wawi/ERP.
- 3Desire for reliable, secure hosting with high availability and German data sovereignty; end-to-end support including migrations, security, and monitoring.
Key Features
- 1Conception, strategy, and UX/UI design for e-commerce and digitalization projects.
- 2Development and integration for JTL Shop/Wawi, Odoo ERP/CRM, Shopware, and other e-commerce solutions.
- 3E-commerce hosting (Shop hosting, Wawi hosting, ERP hosting) and managed services with 24/7 support.
- 4IT infrastructure and security offerings (cloud, VPN, IT monitoring, Alarm over IP, backup/recovery, high-availability clustering).
- 5Migrations, JTL plugin/template development, marketplace integrations, and white-label email/domain services.
- 6ISO 27001 certification; hosting in Germany; eco-friendly power; 100% hosting availability.
Target Customer Industries
Client Results
- 1Significant warehouse process optimization, faster order processing, and space savings (HT Connect LVS case).
- 2Clear increase in efficiency and quality for Odoo ERP integration (SchlĂŒtersche Verlagsgesellschaft).
- 3100% process automation for JTL-Shop/Wawi/Plugin implementations (ETL Service GmbH).
- 4High-availability and performance improvements, including 99.99% availability and 250 ms response for Tagesspiegel case.
- 5100 remote workstations and enterprise-scale hosting for Rednux (JTL Wawi & Shop).
- 6Rapid go-live for ERP/module deployments (1.5 months to go-live for SchlĂŒtersche Odoo ERP).
Competitive Advantages
- 1ISO 27001 certified information security management.
- 2100% data hosting in Germany with eco-friendly energy.
- 3Web hosting with 100% availability and high performance.
- 4Long-standing domain expertise in JTL and Odoo ecosystems.
- 5White-label services and strong customer references across public sector, media, and e-commerce.
Key Benefits
Case Studies & Success Stories
HT Connect â Lagerverwaltung LVS
Herausforderung: Digitalisierung und Automatisierung der Lagerlogistik; Anbindung von 48 HĂ€nel-Lean-Liften an ERP. Lösung: Entwicklung eines LVS zur Anbindung der Liftsteuerung an JTL-Wawi; Verwaltung von ĂŒber 10.000 Shopartikeln und mehr als 10 Millionen Lagerteilen. Ergebnis: Signifikante Prozessoptimierung, schnellere Bestellabwicklung und Platzeinsparung; gesteigerte Kundenzufriedenheit.
SchlĂŒtersche Verlagsgesellschaft â Odoo ERP
Herausforderung: All-in-One-Lösung mit Odoo fĂŒr B2B-Event-Management; Ablösung manueller Prozesse. Lösung: Odoo-Module Website-Builder, E-Commerce, CRM, Vertrieb, Events, Marketing Automatisierung, Dashboards, Umfragen. Ergebnis: Transparente, zentrale Lösung; deutliche Steigerung von EffektivitĂ€t und QualitĂ€t; going-live nach 1,5 Monaten.
ETL Service GmbH â JTL-Shop, JTL-Wawi, Plugin, Konfigurator
Herausforderung: Ablösung manueller Web2Print-Prozesse. Lösung: Entwicklung eines neuen Plugins inklusive Produktkonfigurator, Template-Weiterentwicklung und Wawi-Anpassung. Ergebnis: Automatisierung eines manuellen Prozesses; Freisetzung interner Ressourcen.
Vue Love â JTL-Shop & Plugins
Herausforderung: Neuentwicklung und Usability-Optimierung eines Online-Shops. Lösung: EigenstÀndige Plugins & Template-Entwicklung; Verbesserung der Usability. Ergebnis: Gewinnerin des Shop Usability Award 2021 in der Kategorie Spielwaren, Kids & Baby.
Rednux â JTL Wawi & Shop
Herausforderung: Skalierbares, hochverfĂŒgbares Hosting fĂŒr einen groĂen Klimaanlagen-Anbieter. Lösung: Konzeption, Aufbau & Betrieb einer hochverfĂŒgbaren Multiserver-Lösung fĂŒr Shop, Wawi & Remote-ArbeitsplĂ€tze (100 Remote-ArbeitsplĂ€tze). Ergebnis: Performante API-Backends, stabile Infrastruktur.
Tagesspiegel â JTL Wawi & Shopware
Herausforderung: Management von Applikationen und Datenbanken in einer skalierbaren, leistungsstarken Managed-Hosting-Plattform. Lösung: Dedizierte Server-Hosting und Performance-Optimierung. Ergebnis: 99,99% VerfĂŒgbarkeit und 250 ms Reaktionszeit; schnelles, digitales Einkaufserlebnis.
StÀdteportale (berlin.de, hamburg.de, köln.de)
Herausforderung: HochverlĂ€ssliches E-Mail-Hosting und White-Label-Lösung fĂŒr stĂ€dtische Portale. Lösung: Betrieb der Mail-Plattformen inkl. First-Level-Support & Abrechnung. Ergebnis: Hohe Kundenzufriedenheit durch zuverlĂ€ssige E-Mail-Dienste und umfassende Betreuung ĂŒber Professional Service.
Additional Product Information
Product Description
Full Service Digitalagentur offering end-to-end e-commerce design, Wawi/ERP integration (JTL, Odoo, Xentral), custom development, hosting for Shop/Wawi/ERP, IT security, cloud services, and White-Label E-mail/Domain solutions.
Target Market
Online retailers and e-commerce operators needing integrated platforms (JTL, Odoo, Shopware), ERP/CRM integration, and secure hosting; public sector portals and publishers seeking reliable IT-infrastructure and managed services.
Unique Value Proposition
A one-stop partner with long-standing experience (since 1994) offering strategy, development, hosting, security, and white-label services, with deep JTL and Odoo expertise, ISO 27001 certification, and 100% German data hosting.
Technical Requirements
Supported platforms include JTL-Shop, JTL-Wawi, Odoo ERP/CRM, Shopware; MSSQL-Server optimization; hosting options (Shop/Wawi/ERP hosting, managed services); IT monitoring, VPN, Alarm over IP; Cloud services; 24/7 support; data privacy/compliance standards (ISO27001).
Pricing Model
Pricing model not disclosed in the provided content.
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