SOCO

Business Profile

Core Value Proposition

SOCO provides award-winning IT consultancy and Microsoft-based solutions to deliver digital transformation outcomes for government agencies and enterprises in Australia.

Target Customer

Australian government agencies/public sector and large enterprises seeking digital transformation, Microsoft 365/Power Platform/ Dynamics 365 implementations, intranets, ERP, and security/compliance improvements.

Key Differentiator

Security-first delivery with Defence/National Security experience and DISP certification; extensive Microsoft ecosystem expertise (Microsoft 365, Dynamics 365, Power Platform, SharePoint, Copilot) combined with a proprietary 4D methodology (Discover, Design, Deliver, Drive).

Implementation Timeline

Certain projects (e.g., Express Intranet) delivered in as little as four weeks; other engagements typically follow fixed-price discovery/design/delivery approaches with a phased delivery model.

Pain Points

1Digital transformation and change management challenges
2Security, compliance, and governance requirements
3Data management/analytics and IT infrastructure management

Key Features

1Strategy and Consulting for technology adoption and modernization
2Power Platform Adoption, Copilot for Microsoft 365, and Power Apps/Automate/Pages/BI
3SharePoint, Microsoft Teams, OneDrive, and Intranet solutions
4Dynamics 365 CRM/ERP implementations and migrations (Sales, Customer Service, Marketing, Business Central, Project Operations, Field Services)
5Security and Compliance assessments (Essential 8, Microsoft Purview, Entra) and Operational Reviews

Target Customer Industries

Decision Makers

1Chief Information Officer (CIO)
2Senior Advisor (Digital & Creative)
3IT Manager
4Group Risk Manager

Client Results

1SOCO’s case management system streamlines assistance to flood-affected Queenslanders across 39 local government areas (Queensland Government)
2Saving Hours on Repetitive Tasks with a modern ERP solution - Microsoft D365 Business Central (InterHealthcare, QLD)
3From idea to reality in four weeks: Express Intranet transforms communication and collaboration built on SharePoint (Gippsland Lakes Complete Health, VIC)
4Power Platform solution transforms Currumbin Wildlife Hospital’s data and reporting management (Currumbin Wildlife Hospital, QLD)
5Modernising Bulla’s Approved Suppliers Database (ASD) with Microsoft Power Platform (Bulla, VIC)
6Seamless Migration from on-prem to cloud-based solutions: SharePoint and Microsoft Teams (IP Australia, ACT)

Competitive Advantages

1DISP-certified with defence/national security project experience and a security-first delivery approach
24D methodology (Discover, Design, Deliver, Drive) to minimise risk and maximise value
3Broad Microsoft technology stack expertise (M365, Dynamics 365, Power Platform, SharePoint, Copilot) and integrated services
4Proven government and public sector track record with multiple case studies
5Australian-based operations with national coverage and award-winning recognition

Key Benefits

1Accelerated digital transformation outcomes

2Improved collaboration, governance, and information management

3Enhanced security and compliance posture

4Process automation and operational efficiency

5Comprehensive Microsoft-based solutions across 365, Dynamics 365, Power Platform, and SharePoint

Case Studies & Success Stories

Queensland Government

Case #1

SOCO’s case management system streamlines assistance to flood-affected Queenslanders across 39 local government areas

InterHealthcare (QLD)

Case #2

Saving Hours on Repetitive Tasks with a modern ERP solution - Microsoft D365 Business Central

Gippsland Lakes Complete Health (VIC)

Case #3

From idea to reality in four weeks: Express Intranet transforms communication and collaboration built on SharePoint

Currumbin Wildlife Hospital (QLD)

Case #4

Power Platform solution transforms Currumbin Wildlife Hospital’s data and reporting management

Bulla (VIC)

Case #5

Modernising Bulla’s Approved Suppliers Database (ASD) with Microsoft Power Platform

IP Australia (ACT)

Case #6

Seamless Migration from on-premise servers to cloud-based solutions: SharePoint and Microsoft Teams

Additional Product Information

Product Description

SOCO is an IT consultancy delivering digital transformation, Microsoft-based solutions (Microsoft 365, Dynamics 365, Power Platform), intranets, ERP, CRM, security/compliance, and managed IT services to government and enterprise clients in Australia.

Target Market

Australian government agencies, public sector organisations, and enterprise customers seeking Microsoft-based digital transformation solutions.

Unique Value Proposition

Security-forward, DISP-certified delivery for defence/national security projects, combined with a proven 4D methodology and deep Microsoft technology expertise to enable rapid, risk-managed transformation for government and enterprise clients.

Technical Requirements

Experience with Microsoft 365, Dynamics 365, SharePoint, Power Platform (Power Apps/Automate/Pages), Copilot for Microsoft 365; cloud migrations (On-Prem to SharePoint Online and/or cloud); ServiceNow and other integrations referenced in capabilities

Pricing Model

Fixed-price engagements for small projects; capability statements and quotes available on request; specific pricing not publicly disclosed

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