Business Profile
Sprinklr provides an AI-native Unified-CXM platform that unifies customer journeys and empowers customer-facing teams across every touchpoint.
Enterprise marketing, customer service, and CX teams seeking to deliver omnichannel, AI-powered customer experiences across marketing, social, service, and insights.
AI-native foundation embedded across a single Unified-CXM platform, with features like AI Agents, Copilot, and human‑AI collaboration to automate journeys and scale personalized experiences.
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Details not provided in the excerpt; case study focuses on AI-powered CCaaS and around-the-clock support.
Details not provided in the excerpt; case study highlights streamlined workflows and CX transformation.
Details not provided in the excerpt; case study highlights improved SLA and response times.
Details not provided in the excerpt; case study focuses on AI-powered CCaaS for CX.
Details not provided in the excerpt; case study centers on a successful AI-powered social campaign.
Details not provided in the excerpt; case study emphasizes VoC insights and trend analysis.
Details not provided in the excerpt; CSAT improvement via AI-driven analysis.
Details not provided in the excerpt; highlights significant efficiency and CSAT gains.
Details not provided in the excerpt; efficiency gains from AI chatbots.
Sprinklr is an AI-native Unified-CXM platform that unifies customer journeys across marketing, service, social, and insights, enabling AI-powered automation and human-AI collaboration.
Enterprises seeking unified, AI-powered customer experiences across marketing, service, CX, and social channels.
AI-native, unified platform enabling end-to-end customer experiences with agentic AI, Copilot, and cross-team collaboration.
Not specified in the provided content
Not specified in the provided content
Based on matching: problems solved, target roles, key features, industries
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