Stockholms stad website (Stockholm City portal)

Business Profile

Core Value Proposition

Stockholms stad website provides centralized access to the city’s services and information for residents, businesses, and organizations.

Target Customer

Stockholm residents, businesses and organizations seeking municipal services, information, and contact points.

Key Differentiator

A comprehensive municipal portal with domain-based service sections, built-in issue reporting (Felanmäl), access to political contacts, and personalization features, available in multiple languages.

Implementation Timeline

Immediate value as the live portal; ongoing updates for new features.

Pain Points

1Difficulty locating authoritative, up-to-date information and services across city departments.
2Need to report issues or submit feedback quickly (Felanmäl, synpunkter).
3Need easy access to political contacts and city staff (Find politicians; contact center).

Key Features

1Domain-based navigation across city services (e.g., Förskola och skola, Stöd och familj, Uppleva och göra, Trafik och gator, Bygga, bo och leva, Företag och organisationer).
2Felanmäl and Lämna synpunkt for service requests and feedback.
3Hitta politiker registry and general contact information for city services.
4Multilingual support (English and other languages) and cookie preferences.
5Personalization features such as Mina favoriter and Mina sidor.

Target Customer Industries

Client Results

1Faster access to city services and information.
2Improved transparency and citizen engagement.
3Efficient reporting of issues and feedback to city departments.

Competitive Advantages

1Official, centralized source for Stockholm city services and information.
2Centralized navigation across multiple city domains and services.
3Multilingual support and personalization features (Mina favoriter, Mina sidor).

Key Benefits

1Centralized, official access to city services

2Direct links to departments and politicians

3Personalization and multilingual support

Additional Product Information

Product Description

A municipal portal aggregating city services and information across domains (education, housing, traffic, culture, social services) with contact and e-services.

Target Market

Stockholm residents, businesses, and organizations seeking municipal services and information.

Unique Value Proposition

Official government portal offering centralized access to city services, direct department contacts, and personalized features across domains, in multiple languages.

Technical Requirements

Not specified in content

Pricing Model

Not specified in content

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