Stockholms stad website (Stockholm City portal)
Business Profile
Core Value Proposition
Stockholms stad website provides centralized access to the cityâs services and information for residents, businesses, and organizations.
Target Customer
Stockholm residents, businesses and organizations seeking municipal services, information, and contact points.
Key Differentiator
A comprehensive municipal portal with domain-based service sections, built-in issue reporting (FelanmÀl), access to political contacts, and personalization features, available in multiple languages.
Implementation Timeline
Immediate value as the live portal; ongoing updates for new features.
Pain Points
- 1Difficulty locating authoritative, up-to-date information and services across city departments.
- 2Need to report issues or submit feedback quickly (FelanmÀl, synpunkter).
- 3Need easy access to political contacts and city staff (Find politicians; contact center).
Key Features
- 1Domain-based navigation across city services (e.g., Förskola och skola, Stöd och familj, Uppleva och göra, Trafik och gator, Bygga, bo och leva, Företag och organisationer).
- 2FelanmÀl and LÀmna synpunkt for service requests and feedback.
- 3Hitta politiker registry and general contact information for city services.
- 4Multilingual support (English and other languages) and cookie preferences.
- 5Personalization features such as Mina favoriter and Mina sidor.
Target Customer Industries
Client Results
- 1Faster access to city services and information.
- 2Improved transparency and citizen engagement.
- 3Efficient reporting of issues and feedback to city departments.
Competitive Advantages
- 1Official, centralized source for Stockholm city services and information.
- 2Centralized navigation across multiple city domains and services.
- 3Multilingual support and personalization features (Mina favoriter, Mina sidor).
Key Benefits
Additional Product Information
Product Description
A municipal portal aggregating city services and information across domains (education, housing, traffic, culture, social services) with contact and e-services.
Target Market
Stockholm residents, businesses, and organizations seeking municipal services and information.
Unique Value Proposition
Official government portal offering centralized access to city services, direct department contacts, and personalized features across domains, in multiple languages.
Technical Requirements
Not specified in content
Pricing Model
Not specified in content
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