SuperSaaS

Business Profile

Core Value Proposition

SuperSaaS provides flexible and customizable online appointment scheduling that can be embedded into any website and supports payments, reminders, and resource management.

Target Customer

Service-based businesses and organizations needing self-service scheduling and calendar integration, including photographers, recording studios, childcare centers, universities or student unions, dog training services, and general professionals offering meetings, classes, or events.

Key Differentiator

Flexibility and customization at scale with a wide range of scheduling rules, integrations, and website embedding options, plus pricing that scales with usage and a long-standing market presence; marketed as offering more functionality and customization than simpler tools (e.g., Calendly).

Implementation Timeline

{"Setup and go-live can be very quick; an anecdotal example mentions up to 15 minutes to be up and running and about an hour to fully integrate on a site"}

Pain Points

1Manual, back-and-forth scheduling leads to inefficiency and potential errors
2Double bookings and unavailable staff/resources without a consolidated view
3Difficulty integrating scheduling into a website or leveraging payments and reminders
4Managing reminders, cancellations, and different pricing for services
5Need for a solution that supports complex scheduling scenarios and multiple calendars/resources

Key Features

1Flexible scheduling with complex rules and cross-resource availability
2Calendar sync with Google/Outlook/iCal and iCal attachments
3Payments, pricing rules, promotions, and credit systems
4Email and SMS confirmations and reminders, follow-ups
5Custom layouts, branding, and multi-language support
6Website integration via JavaScript, WordPress plugin, and custom domains
7Integrations via API, webhooks, Zapier/Make, and third-party tools
8Access control, reporting, security/reliability (GDPR compliant, high uptime)

Target Customer Industries

Decision Makers

1Job coach

Client Results

1Increased booking and scheduling efficiency through self-service and reminders
2Higher utilization with waiting lists and flexible appointment rules
3Measurable growth in bookings for workshops, studios, and classrooms
4Reduced no-shows via automated reminders

Competitive Advantages

1Greater flexibility and customization compared to simpler scheduling tools
2Large-scale customer base enables competitive pricing
3Seamless website integration and broad ecosystem of integrations (API, webhooks, Zapier, etc.)
4Broad language and currency support with robust security and reliability

Key Benefits

1Increased organizational efficiency through automated booking

2Enhanced customer experience via self-service and reminders

3Lower cancellation/no-show impact through automated notifications

4Broad ecosystem of integrations and customization options

Case Studies & Success Stories

Kate Dahl – Job coach (Denmark)

Case #1

Started using SuperSaaS in 2020 to book appointments; featured as a success story with a dedicated narrative link.

John Ater – Photographer

Case #2

Uses SuperSaaS for photography workshops; testimonial highlighting system usefulness for scheduling.

John Merriman – Crown Lane Studio

Case #3

Recording studio; observed a rise in rehearsal bookings after switching to SuperSaaS.

Mandy James – The Treehouse Hourly Child Care

Case #4

Child care center using SuperSaaS for parent reservations and scheduling.

Louise Shaw – Kent Union

Case #5

Uses SuperSaaS for booking meeting rooms and staff/admin scheduling on a university campus.

Julia – DogWorks Training Inc.

Case #6

Dog training classes bookings; trainers and students reported satisfaction with the system.

Kane – Float Matrix

Case #7

Comment praising the flexibility and simplicity of the system in a real-world setup.

Additional Product Information

Product Description

Online appointment scheduling software enabling self-service booking, reminders, payments, and integration with calendars and websites.

Target Market

Organizations and individuals needing robust scheduling for meetings, classes, events, rentals, or services across diverse sectors (education, entertainment, pet care, professional services, technology).

Unique Value Proposition

A highly flexible, customizable scheduling platform that integrates easily with websites, calendars, and payment systems, offered at scale with a pricing model that grows with usage, and a strong emphasis on tailoring workflows to fit complex scheduling needs.

Technical Requirements

Embed scheduling on websites via JavaScript or WordPress plugin; single sign-on capabilities; API and webhooks; integrations with Zoom, Google Meet, Zapier/Make, Slack, MailChimp, Twilio; supports Google Analytics; 34 languages, 26 currencies, multiple time zones; GDPR compliance; uptime and data security measures; Dropbox attachments

Pricing Model

{"note":"Free version available indefinitely with limitations; paid plans scale with usage and features","free_plan":{"upcoming_appointments":50,"registered_users":50,"ads":"displayed on the calendar page","description":"100% free to use indefinitely; no credit card required"},"paid_plans":[{"price_usd":9,"currency":"USD","per_month":true,"future_appointments":100,"past_reservations":100,"notes":"Unlimited registered users; calendar sync; payments; ad-free"},{"price_usd":18,"currency":"USD","per_month":true,"future_appointments":1000,"past_reservations":1000,"notes":"Unlimited registered users; calendar sync; payments"},{"price_usd":28,"currency":"USD","per_month":true,"future_appointments":3000,"past_reservations":3000},{"price_usd":38,"currency":"USD","per_month":true,"future_appointments":6000,"past_reservations":6000},{"price_usd":48,"currency":"USD","per_month":true,"future_appointments":9000,"past_reservations":9000},{"price_usd":70,"currency":"USD","per_month":true,"future_appointments":15000,"past_reservations":15000},{"price_usd":98,"currency":"USD","per_month":true,"future_appointments":30000,"past_reservations":30000},{"price_usd":120,"currency":"USD","per_month":true,"future_appointments":60000,"past_reservations":60000},{"price_usd":150,"currency":"USD","per_month":true,"future_appointments":90000,"past_reservations":90000},{"price_usd":180,"currency":"USD","per_month":true,"future_appointments":120000,"past_reservations":120000},{"price_usd":null,"currency":"USD","per_month":true,"future_appointments":150000,"past_reservations":150000,"notes":"Larger packages available on request inside account"}]}

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