SurveyMonkey
Business Profile
Core Value Proposition
SurveyMonkey provides AI-powered surveys and forms to engage your audience and deliver insights that drive business decisions.
Target Customer
Marketing teams, Customer Experience teams, Human Resources, and IT professionals within organizations seeking to collect feedback, run market research, or manage registrations and events.
Key Differentiator
AI-powered survey creation with 400–500+ templates, access to a global audience panel of 335M+ people in 130+ countries, 200+ integrations, and enterprise-grade security with HIPAA/GDPR compliance and SSO support.
Implementation Timeline
Survey creation can be accomplished in minutes (AI-assisted; 30 seconds to build a survey in some cases). Insights can be obtained in about an hour using built-in analytics and dashboards.
Pain Points
- 1Difficulty creating high-quality surveys quickly without specialized research expertise.
- 2Challenges reaching the right respondents and achieving adequate response rates.
- 3Difficulty turning survey data into actionable insights and workflows across tools.
Key Features
- 1AI-powered survey and form creation with 400+ templates (and AI guidance to optimize questions).
- 2Global Audience panel of 335M+ respondents in 130+ countries for targeted outreach.
- 3200+ integrations and APIs to automate workflows and connect with other apps.
- 4Advanced survey capabilities including logic, randomisation, sentiment analysis, word clouds, and industry benchmarks.
- 5Enterprise features: IT administration, SSO via SAML 2.0, data encryption, HIPAA and GDPR compliance.
Target Customer Industries
Decision Makers
- 1Marketing
- 2Customer Experience
- 3Human Resources
- 4IT
Client Results
- 1Greyhound’s NPS response rates jumped to 94% after using SurveyMonkey.
- 2NPS increased by almost 15 points within a few months of using SurveyMonkey.
Competitive Advantages
- 1AI-assisted survey creation reduces time to publish and improve quality.
- 2Large template library and a global respondent panel enable rapid, targeted data collection.
- 3Extensive integrations and enterprise security/compliance support enable scale and governance.
Key Benefits
Case Studies & Success Stories
Greyhound case study
After using SurveyMonkey, Greyhound saw a significant improvement in NPS response rates (up to 94%) and an approximate 15-point increase in NPS.
Additional Product Information
Product Description
Online surveys, forms and market research platform with AI-powered creation, extensive templates, audience panels, and integrations; designed for enterprise readiness and data protection.
Target Market
Organizations of all sizes seeking to gather feedback, perform market research, and streamline registrations and events; used by 260K+ organisations globally and referenced as a platform for 50 million users.
Unique Value Proposition
AI-powered, template-rich survey platform with global respondent reach, extensive integrations, and enterprise-grade security to drive fast, actionable insights.
Technical Requirements
Single Sign-On (SSO) via SAML 2.0; data encryption; HIPAA and GDPR compliance; API and integrations available for workflow automation.
Pricing Model
Plans include Starter, Individuals, Teams, and Enterprise; Enterprise requires contacting Sales. Free sign-up is available.
Companies Solving Similar Problems
Based on matching: problems solved, target roles, key features, industries
Slack
Slack provides a comprehensive work management and productivity platform, integrating people, projects, tools, and AI into a unified operating system.
Google Meet
Google Meet provides secure online web conferencing calls and video chat as a part of Google Workspace.
Lockheed Martin Aerospace and Defense Solutions
Lockheed Martin provides advanced aerospace, defense, and security solutions for global security and defense needs.
Udemy
Udemy provides an online learning and teaching marketplace with a vast range of courses that cater to individual and business needs.
Google Workspace
Google Workspace provides secure online productivity and collaboration tools for teams of all sizes.
Informatica Intelligent Data Management Cloud (IDMC)
Informatica Intelligent Data Management Cloud (IDMC) provides AI-powered data management across the data lifecycle to deliver AI readiness, enterprise-scale security & compliance, and measurable ROI with flexible, consumption-based pricing.
Get More Profiles Like This
Join 2,000+ professionals getting weekly sales intelligence updates from GoAgentic
Ready to Transform Your Sales Pipeline?
Join 500+ sales professionals who've already automated their outreach
Supercharge your Outreach Today
Join innovative businesses using GoAgentic to automate their sales outreach with AI-powered conversations.
Start Your AI Outreach Today
Your competition is already using AI for outreach. Every day you wait is hundreds of missed conversations.
Start Converting More Prospects Today
- Set up in less than 2 minutes
- Cancel anytime during trial
- Full access to all features
- 7-day money-back guarantee
immediately
Full access to all features
(Test with up to 100 conversations)
Cancel anytime • Money-back guarantee