Sutter Health
Business Profile
Core Value Proposition
Sutter Health provides high-quality, accessible healthcare across California via a large not-for-profit health system.
Target Customer
Individuals and families in Northern and Central California seeking primary and specialty care; employers seeking health coverage for employees; patients looking to manage care digitally (via My Health Online).
Key Differentiator
Not-for-profit mission with a broad network of over 12,000 doctors and 220 locations, integrated digital tools, and multiple care options to coordinate care.
Implementation Timeline
Not specified in the content
Pain Points
- 1Need for same-day care or quick access to care
- 2Finding a suitable doctor or location nearby
- 3Managing health information and test results across portals and channels
Key Features
- 1Same-day care options (virtual care, Walk-In Care, Urgent Care)
- 2Video Visits and in-person appointments
- 3Find a Doctor and Find a Location search tools
- 4My Health Online patient portal and mobile app for scheduling, messages, and test results
- 5Health plan options for individuals, families, and employer groups
Target Customer Industries
Client Results
- 1Improved access to care with same-day and virtual options
- 2Convenient scheduling and digital access to health information
- 3Coordinated care across a large network of doctors and care centers
Competitive Advantages
- 1Not-for-profit mission focused on patient care
- 2Extensive network: 12,000+ doctors and 600+ care centers
- 3Multiple delivery channels: Video Visits, Walk-In/Urgent Care, in-person care
- 4Integrated digital tools: My Health Online portal and app
- 5Recognized by independent rankings (U.S. News & World Report Best in California)
Key Benefits
Additional Product Information
Product Description
A not-for-profit health system offering high-quality, accessible care across Northern and Central California, with a network of doctors and care centers, plus digital health tools and patient resources.
Target Market
Individuals and families seeking healthcare in Northern and Central California; employers seeking employee health coverage; patients who want digital access and referrals.
Unique Value Proposition
A comprehensive, patient-centric healthcare network with a not-for-profit mission, enabling coordinated care across a wide geographic footprint through multiple access channels.
Technical Requirements
Enrollment in the My Health Online patient portal; internet access; use of the online portal or mobile app.
Pricing Model
No pricing details provided; mentions health plans for individuals, families, and employer groups.
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