Sutter Health

Business Profile

Core Value Proposition

Sutter Health provides high-quality, accessible healthcare across California via a large not-for-profit health system.

Target Customer

Individuals and families in Northern and Central California seeking primary and specialty care; employers seeking health coverage for employees; patients looking to manage care digitally (via My Health Online).

Key Differentiator

Not-for-profit mission with a broad network of over 12,000 doctors and 220 locations, integrated digital tools, and multiple care options to coordinate care.

Implementation Timeline

Not specified in the content

Pain Points

1Need for same-day care or quick access to care
2Finding a suitable doctor or location nearby
3Managing health information and test results across portals and channels

Key Features

1Same-day care options (virtual care, Walk-In Care, Urgent Care)
2Video Visits and in-person appointments
3Find a Doctor and Find a Location search tools
4My Health Online patient portal and mobile app for scheduling, messages, and test results
5Health plan options for individuals, families, and employer groups

Target Customer Industries

Client Results

1Improved access to care with same-day and virtual options
2Convenient scheduling and digital access to health information
3Coordinated care across a large network of doctors and care centers

Competitive Advantages

1Not-for-profit mission focused on patient care
2Extensive network: 12,000+ doctors and 600+ care centers
3Multiple delivery channels: Video Visits, Walk-In/Urgent Care, in-person care
4Integrated digital tools: My Health Online portal and app
5Recognized by independent rankings (U.S. News & World Report Best in California)

Key Benefits

1Access to same-day care options (virtual, Walk-In, Urgent Care)

2Large network of doctors and 600+ care centers

3Digital tools for scheduling and accessing test results

4Health plan options for individuals, families, and employers

Additional Product Information

Product Description

A not-for-profit health system offering high-quality, accessible care across Northern and Central California, with a network of doctors and care centers, plus digital health tools and patient resources.

Target Market

Individuals and families seeking healthcare in Northern and Central California; employers seeking employee health coverage; patients who want digital access and referrals.

Unique Value Proposition

A comprehensive, patient-centric healthcare network with a not-for-profit mission, enabling coordinated care across a wide geographic footprint through multiple access channels.

Technical Requirements

Enrollment in the My Health Online patient portal; internet access; use of the online portal or mobile app.

Pricing Model

No pricing details provided; mentions health plans for individuals, families, and employer groups.

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