Swiftype
Business Profile
Core Value Proposition
Swiftype provides a powerful hosted search platform for websites, delivering application search, site search and enterprise search with code-free rollout, real-time content ingestion/indexing, and actionable analytics.
Target Customer
{"Web professionals","Marketers","Entrepreneurs","Website owners/teams"}
Key Differentiator
Code-free rollout in a hosted cloud platform with real-time content ingestion/indexing, advanced customization options, robust analytics, multilingual support, and SOC 2-compliant security.
Implementation Timeline
Implementation can be rapid; 90-second setup mentioned, plus a free 14-day trial available
Pain Points
- 1Need highly relevant search results with minimal development effort
- 2Lengthy or complex setup to implement effective site search
- 3Keeping search results up-to-date across domains and gaining insights into user search behavior
Key Features
- 1Code-free rollout and cloud-hosted deployment for quick setup
- 2Autocomplete, spelling corrections, synonyms, and language-specific relevance (multilingual support)
- 3Content ingestion and crawling with real-time indexing, metatagging, custom schemas, and PDF/Office documents extraction
- 4Customizable relevance with per-query control, result rankings, and weights
- 5Analytics and insights including search trends, conversions, exports, and Google Analytics integration; developer tools and APIs
Target Customer Industries
Client Results
- 1Increased engagement with search on websites
- 2Mitigated support requests by providing relevant results
- 3Increased conversions on websites
- 4Access to actionable search analytics and insights
Competitive Advantages
- 1Code-free rollout for fast deployment
- 2Real-time content ingestion and indexing
- 3Advanced analytics and actionable insights
- 4Customizable relevance with per-query tuning
- 5Multilingual support and language-specific relevance
- 6SOC 2-compliant security
Key Benefits
Case Studies & Success Stories
Asana uses Swiftype for search analytics
Terrence Lau, User Operations, Asana, describes Swiftype as a 'goldmine of analytics data'—seeing what people are searching for, finding, and not finding.
Additional Product Information
Product Description
Swiftype is a search platform offering Application Search, Site Search, and Enterprise Search. It provides content ingestion (crawler), real-time indexing, autocomplete, facets, multilingual support, robust analytics, and developer tools via APIs for building customized search experiences.
Target Market
Web professionals, marketers, publishers, ecommerce platforms and organizations needing powerful search on their websites or apps
Unique Value Proposition
A hosted, code-free search platform with real-time content ingestion, powerful customization, rich analytics, and security, enabling fast deployment of highly relevant search experiences.
Technical Requirements
Content ingestion via crawler with domain-based indexing; real-time updates; custom schemas and object extraction; supports PDFs and Office documents; JSON API; authenticated experiences; cross-domain search
Pricing Model
Free 14-day trial available; pricing details referenced on the Pricing page
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