Symptoma

Business Profile

Core Value Proposition

Symptoma provides a digital health assistant and symptom checker that helps patients and doctors identify possible medical causes for symptoms, including ultra-rare diseases.

Target Customer

Patients and doctors seeking symptom analysis and diagnostic guidance.

Key Differentiator

Longstanding research backing with 19 years of scientific development, peer-reviewed validation, and high diagnostic performance claims; CE-marked Medical Device Class I; widely used by millions of users with ongoing scientific publications supporting accuracy.

Implementation Timeline

No formal implementation timeline is specified; evidence of rapid deployment in at least one major deployment (City of Vienna) with 1.5 million interactions in 24 hours.

Pain Points

1Diagnostic uncertainty and the risk of misdiagnosis when evaluating symptoms.
2Need for a broad differential diagnosis that includes ultra-rare diseases.
3Demand for accessible, rapid symptom analysis to aid triage and care decisions.

Key Features

1Symptom input and interactive questioning to generate probable medical causes.
2Causes list sorted by probability to guide diagnosis.
3COVID-19 risk assessment with reported accuracy metrics and a dedicated study-backed evaluation.
4Web-based chatbot interface with medical device compliance (CE-marked).
5Support for patients and healthcare professionals in using a shared diagnostic tool.

Target Customer Industries

Decision Makers

1CEO
2Founder

Client Results

1Potential improvement in diagnostic accuracy and reduction of misdiagnosis risk, supported by peer-reviewed studies and internal validations.
2COVID-19 risk scoring accuracy of 96.32% in symptomatic cases (as reported in the COVID-19 study).
3Rapid large-scale usage evidenced by the Vienna deployment: 1.5 million questions and answers processed within the first 24 hours.
4Millions of users and searches per month, indicating broad adoption.

Competitive Advantages

1Strong research heritage (19 years) and data-driven development.
2Peer-reviewed validation and high diagnostic accuracy claims.
3CE-marked Medical Device Class I indicating regulatory recognition.
4Broad adoption with millions of users and high engagement.
5Proven performance in independent COVID-19 studies and recognition by European institutions.

Key Benefits

1Improved diagnostic insight and search for potential causes across a wide disease spectrum (including ultra-rare diseases).

2Rapid, scalable symptom triage and risk assessment (not a substitute for medical advice).

3Regulatory-compliant (CE-marked) medical device in class I for healthcare workflows.

4Proven performance and recognition in independent studies and large user bases.

5Facilitates safer return-to-work and public health screening programs.

Case Studies & Success Stories

City of Vienna contracts Symptoma to help citizens

Case #1

Used to guide Viennese citizens with COVID-19-like symptoms; nationwide coverage; 1.5 million questions and answers processed within the first 24 hours.

Döbling private clinic uses Symptoma for entrance screening

Case #2

Rely on Symptoma’s COVID-19 risk assessment at the building entrance to protect patients and visitors.

UNIQA Insurance Group deploys Symptoma for return-to-office

Case #3

Insurers and companies used Symptoma to help bring employees back to work safely.

Hospitals contract Symptoma to fight the pandemic

Case #4

Hospitals deploy Symptoma’s COVID-19 risk assessment as part of pandemic response.

Additional Product Information

Product Description

Symptoma is a Digital Health Assistant & Symptom Checker that lets patients and doctors enter symptoms, answer questions, and receive a list of matching medical causes sorted by probability. It includes a COVID-19 risk assessment and is described as a Medical Device (CE-marked) used for screening and triage purposes.

Target Market

{"Patients seeking symptom analysis","Healthcare providers (hospitals, clinics, medical centers)","Public health bodies and government health programs","Insurance companies and corporate customers seeking to manage return-to-work and health screening"}

Unique Value Proposition

A scientifically backed, AI-driven symptom checker with long-standing research, peer-reviewed validation, and broad adoption, including CE-marked status and high accuracy in COVID-19 evaluation, enabling rapid, scalable symptom assessment for patients and providers.

Technical Requirements

{"Web-based service requiring JavaScript to be enabled in the browser.","CE-marked Medical Device Class I per Council Directive 93/42/EEC (for the COVID-19 risk assessment)."}

Pricing Model

Pricing information not disclosed in the provided content.

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