Symptoma
Business Profile
Core Value Proposition
Symptoma provides a digital health assistant and symptom checker that helps patients and doctors identify possible medical causes for symptoms, including ultra-rare diseases.
Target Customer
Patients and doctors seeking symptom analysis and diagnostic guidance.
Key Differentiator
Longstanding research backing with 19 years of scientific development, peer-reviewed validation, and high diagnostic performance claims; CE-marked Medical Device Class I; widely used by millions of users with ongoing scientific publications supporting accuracy.
Implementation Timeline
No formal implementation timeline is specified; evidence of rapid deployment in at least one major deployment (City of Vienna) with 1.5 million interactions in 24 hours.
Pain Points
- 1Diagnostic uncertainty and the risk of misdiagnosis when evaluating symptoms.
- 2Need for a broad differential diagnosis that includes ultra-rare diseases.
- 3Demand for accessible, rapid symptom analysis to aid triage and care decisions.
Key Features
- 1Symptom input and interactive questioning to generate probable medical causes.
- 2Causes list sorted by probability to guide diagnosis.
- 3COVID-19 risk assessment with reported accuracy metrics and a dedicated study-backed evaluation.
- 4Web-based chatbot interface with medical device compliance (CE-marked).
- 5Support for patients and healthcare professionals in using a shared diagnostic tool.
Target Customer Industries
Decision Makers
- 1CEO
- 2Founder
Client Results
- 1Potential improvement in diagnostic accuracy and reduction of misdiagnosis risk, supported by peer-reviewed studies and internal validations.
- 2COVID-19 risk scoring accuracy of 96.32% in symptomatic cases (as reported in the COVID-19 study).
- 3Rapid large-scale usage evidenced by the Vienna deployment: 1.5 million questions and answers processed within the first 24 hours.
- 4Millions of users and searches per month, indicating broad adoption.
Competitive Advantages
- 1Strong research heritage (19 years) and data-driven development.
- 2Peer-reviewed validation and high diagnostic accuracy claims.
- 3CE-marked Medical Device Class I indicating regulatory recognition.
- 4Broad adoption with millions of users and high engagement.
- 5Proven performance in independent COVID-19 studies and recognition by European institutions.
Key Benefits
Case Studies & Success Stories
City of Vienna contracts Symptoma to help citizens
Used to guide Viennese citizens with COVID-19-like symptoms; nationwide coverage; 1.5 million questions and answers processed within the first 24 hours.
Döbling private clinic uses Symptoma for entrance screening
Rely on Symptoma’s COVID-19 risk assessment at the building entrance to protect patients and visitors.
UNIQA Insurance Group deploys Symptoma for return-to-office
Insurers and companies used Symptoma to help bring employees back to work safely.
Hospitals contract Symptoma to fight the pandemic
Hospitals deploy Symptoma’s COVID-19 risk assessment as part of pandemic response.
Additional Product Information
Product Description
Symptoma is a Digital Health Assistant & Symptom Checker that lets patients and doctors enter symptoms, answer questions, and receive a list of matching medical causes sorted by probability. It includes a COVID-19 risk assessment and is described as a Medical Device (CE-marked) used for screening and triage purposes.
Target Market
{"Patients seeking symptom analysis","Healthcare providers (hospitals, clinics, medical centers)","Public health bodies and government health programs","Insurance companies and corporate customers seeking to manage return-to-work and health screening"}
Unique Value Proposition
A scientifically backed, AI-driven symptom checker with long-standing research, peer-reviewed validation, and broad adoption, including CE-marked status and high accuracy in COVID-19 evaluation, enabling rapid, scalable symptom assessment for patients and providers.
Technical Requirements
{"Web-based service requiring JavaScript to be enabled in the browser.","CE-marked Medical Device Class I per Council Directive 93/42/EEC (for the COVID-19 risk assessment)."}
Pricing Model
Pricing information not disclosed in the provided content.
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