SyncBack (SyncBackPro / SyncBackSE / SyncBackTouch / SBMS)

Business Profile

Core Value Proposition

SyncBack provides reliable backup and synchronization software with cloud storage, versioning, security features, and automation for individuals, small businesses, and organizations.

Target Customer

Home users, small businesses, and larger organizations (including police departments, hospitals, and government agencies) requiring backup, recovery, and cross-device synchronization; IT administrators managing multiple backups and deployments.

Key Differentiator

Delta-Copy technology for storage and network efficiency; cross-platform SyncBack Touch for Windows/macOS/Linux/Android; SBMS (SyncBack Management System) for centralized monitoring; extensive cloud storage support; strong security features including AES encryption and ransomware detection.

Implementation Timeline

Customers can start backing up and configuring schedules immediately after installation; 30-day trial available for SyncBackPro/SE/Touch components.

Pain Points

1Risk of data loss without reliable backup and restore processes
2Managing and coordinating backup/sync across many devices, profiles, or deployments
3Need for efficient backups that minimize storage and network usage while ensuring security and recoverability

Key Features

1Cloud storage integration with major providers (Amazon S3, Google Drive, Google Storage, Microsoft OneDrive/SharePoint, Dropbox, Box, Backblaze B2, etc.)
2Delta-Copy technology to maximize storage efficiency and reduce network traffic
3Versioning to preserve older file versions and configurable retention
4File Integrity checks and SMART-based drive-failure warnings
5SFTP/FTPS/FTP support (SyncBackPro; SyncBackSE lacks SFTP) and robust FTP features
6SyncBack Touch for cross-platform backup/restoration (Windows, macOS, Linux, Android)
7SyncBack Management System (SBMS) for administration and monitoring of multiple installations
8256-bit AES encryption, SecureZip/7zip metadata encryption, and ransomware detection
9Scheduling and automated, background operation with group run capabilities

Target Customer Industries

Decision Makers

1System Administrator
2Home User

Client Results

1Secure data protection with automated backups and fast recovery
2Centralized management of multiple backup profiles via SBMS
3Efficient backups with Delta-Copy, versioning, and cloud integration

Competitive Advantages

1Extensive cloud storage compatibility and cross-cloud capabilities
2Delta-Copy and parallel/threaded transfers to speed backups
3Ransomware detection and strong encryption for data security
4SBMS provides centralized monitoring across installations (free with SBMS)
5Cross-platform capability via SyncBack Touch and multi-OS support

Key Benefits

1Reliable backup and fast recovery

2Wide cloud storage support and cloud-based workflows

3Security and compliance features (encryption, secrets manager integration, ransomware protection)

4Centralized management for multi-device deployments

5Cross-platform capabilities and automated scheduling

Additional Product Information

Product Description

Backup and synchronization software suite offering cloud storage, file synchronization, scheduling, security features, and centralized administration for individual users, small businesses, and large organizations.

Target Market

Individuals, small businesses, and organizations needing reliable backup, sync, and data protection (including government, hospitals, and other public sector entities).

Unique Value Proposition

A versatile, enterprise-capable backup/sync suite with broad cloud support, cross-platform access, centralized administration, and strong security features, suitable for both home and organizational use.

Technical Requirements

Primarily Windows (SyncBackPro/SE); SBMS is designed for Vista and newer including Windows 11; SyncBack Touch supports Windows, macOS, Linux, and Android.

Pricing Model

Commercial software with a fully functioning 30-day trial; volume discounts; ENP/educational and non-profit discounts; various upgrade options.

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