TeamViewer
Business Profile
Core Value Proposition
TeamViewer provides secure remote access and support solutions for IT management and collaboration.
Target Customer
IT professionals, managed service providers, and businesses looking for remote support solutions.
Key Differentiator
TeamViewer offers a comprehensive platform with AI-led monitoring, augmented reality for industrial use, and integration capabilities with existing systems.
Implementation Timeline
Customers can implement and see value within 1-2 days due to the cloud-based platform.
Pain Points
- 1Need for secure and reliable remote access to IT systems.
- 2Requirement to manage and support a diverse IT fleet across various locations.
- 3Demand for proactive IT support to prevent downtime and improve productivity.
Key Features
- 1Remote desktop access and support solutions.
- 2AI-led monitoring and automated fixes.
- 3Augmented reality solutions for frontline workers.
- 4Integration with platforms like Microsoft Teams and Salesforce.
- 5Endpoint management and security features.
Target Customer Industries
Decision Makers
- 1IT Manager
- 2CTO
- 3VP of Operations
- 4IT Support Specialist
- 5Logistics Manager
Client Results
- 1Increased productivity and reduced operational costs.
- 2Enhanced accuracy and speed in logistics operations.
- 3Improved IT support and reduced downtime.
Competitive Advantages
- 1Industry-leading security and compliance standards.
- 2Seamless integration with existing IT and operational systems.
- 3Comprehensive remote access with AI and AR capabilities.
Key Benefits
Case Studies & Success Stories
Henkel boosts productivity and reduces costs with TeamViewer.
Implemented TeamViewer to manage 60,000 global devices, streamlining remote support and reducing costs.
DHL Supply Chain increases productivity by 15%.
Leveraged AR-powered solutions to enhance logistics operations.
Coca-Cola HBC achieves 99.99% picking accuracy.
Utilized vision picking technology to improve logistics accuracy.
Samsung speeds up processes by 30%.
Enhanced operational efficiency with remote support solutions.
Additional Product Information
Product Description
TeamViewer provides remote access, support solutions, and digital workplace platforms with advanced security and integration capabilities.
Target Market
Businesses and IT professionals across various industries needing secure remote access and support solutions.
Unique Value Proposition
TeamViewer combines remote access with AI and AR technologies, offering a secure and comprehensive solution for digital workplace transformation.
Technical Requirements
No specific technical requirements noted; cloud-based platform allows quick implementation.
Pricing Model
Offers free licenses for personal use and various pricing options for business users based on usage and features.
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