Techswitchon
Business Profile
Core Value Proposition
Techswitchon provides tailored IT solutions and services for PNG small and medium-sized businesses, spanning web/app development, cloud services, cybersecurity, data storage, IT support, and connectivity.
Target Customer
Small and medium-sized businesses in Papua New Guinea (and Australia) needing IT infrastructure, cloud services, cybersecurity, and software development.
Key Differentiator
A one-stop IT services provider with a broad suite (web/app, cloud, security, data recovery, and managed services), proactive 24/7 support, and over a decade of experience in PNG.
Implementation Timeline
Not specified in the content (no explicit implementation or time-to-value durations provided).
Pain Points
- 1Downtime and related costs due to IT issues (reduced downtime cited by customers).
- 2Security threats and data protection concerns (offers cyber security, email protection, data backups, and high data security claims).
- 3Need for cloud-based software solutions for finance/microfinance (LMS for Micro-Finance institutions; cloud-based loan management).
Key Features
- 1Web & App development services
- 2Cloud Services and Data Storage (including data backups and remote connectivity)
- 3Security Solutions (cybersecurity, email protection, penetration testing)
- 4Hosted/Managed IT Services (Service Desk, Managed SaaS, IT Support)
- 5Microsoft Teams/SharePoint integration, 3CX Phone, Zoom Solutions
- 6Cloud-based Loan Management System for Micro-Finance Institutions
Decision Makers
- 1ICT Manager
- 2CEO & Managing Director
- 3ICT Administrator
Client Results
- 1Reduced downtime and around-the-clock accessibility (24/7 support with high-speed, remote collaboration).
- 299.99% data security claim for data protection.
- 3Cloud-based solutions and loan management systems deployed for micro-finance institutions (176+ deployments referenced).
- 4Access to cloud services and collaboration tools from anywhere.
Competitive Advantages
- 1Proactive monitoring and maintenance (continuous improvement and support).
- 2Diverse, one-stop service offering (covering IT, cybersecurity, cloud, and telecom needs).
- 3Local PNG focus with international reach (PNG & Australia deployments).
- 4Established experience (over 10 years) and a large customer base (stated 590 happy clients).
Key Benefits
Case Studies & Success Stories
LMS for Micro-Finance
Cloud-based Loan Management System for Micro-Finance Institutions; mentions 176+ deployments, highlighting a focus on microfinance loan management solutions.
Additional Product Information
Product Description
Papua New Guinea-based IT solutions provider offering web/app development, cloud services, data storage, cybersecurity, and IT support for SMBs; also provides loan management and microfinance-focused solutions.
Target Market
Papua New Guinea SMBs and financial institutions (notably microfinance institutions); PNG and Australia.
Unique Value Proposition
One-stop IT solutions with proactive support, cloud-first services, and a local PNG focus (supporting SMBs with security, connectivity, and cloud-based software).
Technical Requirements
Services include cloud hosting, data storage, Microsoft Teams/SharePoint, 3CX Phone, and Zoom; exact technical requirements depend on chosen services.
Pricing Model
Not disclosed
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