Textio Feedback
Business Profile
Core Value Proposition
Textio Feedback provides real-time guidance and bias-free feedback to help managers grow teams faster.
Target Customer
Managers, HR professionals, recruiters, talent operations professionals involved in performance feedback, talent development, and hiring
Key Differentiator
Textio combines responsible, purpose-built AI for HR with bias mitigation, data privacy, and in-the-moment guidance, plus easy integration into ATS/HRIS and browser extensions for workflow optimization
Implementation Timeline
Onboarding typically completed in about 2 months with a three-phase rollout: planning (within 7 days), education (within 30 days), rollout (within 60 days). Onboarding and implementation can be completed in roughly two months according to buyer guides.
Pain Points
- 1Biased or ineffective performance feedback and evaluations
- 2Time-consuming, manual feedback processes and reviewer training that often isn’t effective
- 3Difficulty ensuring inclusive, on-brand recruiting messaging and interview feedback
Key Features
- 1In-the-moment guidance and prompts for writing feedback and performance reviews
- 2Bias detection and mitigation, risk detection, and tone adjustment in feedback
- 3Self, peer, and upward feedback support, plus interview feedback and performance review workflows
- 4Browser extension and extensions into ATS/HRIS with SSO; easy workflow integration
- 5AI-powered suggestions to improve feedback quality and speed, with safety and quality checks
Target Customer Industries
Decision Makers
- 1Sr. Manager Talent Acquisition Programs, T-Mobile
- 2Senior Talent Operations Analyst, Zendesk
- 3VP of Diversity, Equity, and Inclusion, Velera
- 4VP, People Operations, Teachstone
- 5VP of Employee Experience, Velera
Client Results
- 167% increase in feedback quality (Velera case study)
- 212% increase in feedback quantity (Velera case study)
- 350% decrease in time spent writing reviews (Velera case study)
- 4100% renewal rate for Textio Feedback customers (historical claim in materials)
- 5Customers saving hours per review and improved ROI (e.g., three hours saved per review in a customer example)
Competitive Advantages
- 1Purpose-built AI for HR with bias mitigation and data privacy
- 2In-the-moment guidance that reduces time and increases impact
- 3Extensions into ATS/HRIS and browser integration to fit existing workflows
- 4Proven outcomes and case studies demonstrating ROI and improved retention
- 5Long-standing investment in responsible AI and transparency (e.g., whitepapers, thought leadership, and ongoing research)
Key Benefits
Case Studies & Success Stories
Velera case study
67% increase in feedback quality, 12% increase in feedback quantity, 50% decrease in time spent writing; improved team performance and reduced attrition
Upwork case study
Eliminated harmful language in feedback, improving employee trust and alignment
Additional Product Information
Product Description
Textio Feedback is a Textio module that helps managers give actionable, growth-oriented feedback with AI-assisted guidance, bias detection, and integration into existing HR systems to improve performance conversations and development outcomes.
Target Market
Organizations and teams seeking to improve performance feedback, coaching, and talent acquisition; primarily HR, Talent Management, Recruiting, and People Operations leaders in mid-market to enterprise settings
Unique Value Proposition
Textio provides purpose-built, responsible AI for HR with bias mitigation and strong data privacy, delivering real-time, actionable feedback guidance and inclusive recruiting across existing workflows
Technical Requirements
Browser extension available; integration with ATS/HRIS; supports single sign-on (SSO) and enterprise security practices; data privacy/security posture disclosed in AI pages
Pricing Model
Pricing details not specified in content; free trial mentioned and demos offered; onboarding timelines and ROI data provided
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