Textio Feedback

Business Profile

Core Value Proposition

Textio Feedback provides real-time guidance and bias-free feedback to help managers grow teams faster.

Target Customer

Managers, HR professionals, recruiters, talent operations professionals involved in performance feedback, talent development, and hiring

Key Differentiator

Textio combines responsible, purpose-built AI for HR with bias mitigation, data privacy, and in-the-moment guidance, plus easy integration into ATS/HRIS and browser extensions for workflow optimization

Implementation Timeline

Onboarding typically completed in about 2 months with a three-phase rollout: planning (within 7 days), education (within 30 days), rollout (within 60 days). Onboarding and implementation can be completed in roughly two months according to buyer guides.

Pain Points

1Biased or ineffective performance feedback and evaluations
2Time-consuming, manual feedback processes and reviewer training that often isn’t effective
3Difficulty ensuring inclusive, on-brand recruiting messaging and interview feedback

Key Features

1In-the-moment guidance and prompts for writing feedback and performance reviews
2Bias detection and mitigation, risk detection, and tone adjustment in feedback
3Self, peer, and upward feedback support, plus interview feedback and performance review workflows
4Browser extension and extensions into ATS/HRIS with SSO; easy workflow integration
5AI-powered suggestions to improve feedback quality and speed, with safety and quality checks

Target Customer Industries

Decision Makers

1Sr. Manager Talent Acquisition Programs, T-Mobile
2Senior Talent Operations Analyst, Zendesk
3VP of Diversity, Equity, and Inclusion, Velera
4VP, People Operations, Teachstone
5VP of Employee Experience, Velera

Client Results

167% increase in feedback quality (Velera case study)
212% increase in feedback quantity (Velera case study)
350% decrease in time spent writing reviews (Velera case study)
4100% renewal rate for Textio Feedback customers (historical claim in materials)
5Customers saving hours per review and improved ROI (e.g., three hours saved per review in a customer example)

Competitive Advantages

1Purpose-built AI for HR with bias mitigation and data privacy
2In-the-moment guidance that reduces time and increases impact
3Extensions into ATS/HRIS and browser integration to fit existing workflows
4Proven outcomes and case studies demonstrating ROI and improved retention
5Long-standing investment in responsible AI and transparency (e.g., whitepapers, thought leadership, and ongoing research)

Key Benefits

1Faster, higher-quality feedback with less manual effort

2Bias detection and mitigation to improve fairness and inclusion

3Improved recruitment and interviewing feedback for better hiring decisions

4Clear ROI and measurable outcomes (e.g., time saved, quality improvements, retention impact)

5Seamless integration into ATS/HRIS and in-workflow guidance

Case Studies & Success Stories

Velera case study

Case #1

67% increase in feedback quality, 12% increase in feedback quantity, 50% decrease in time spent writing; improved team performance and reduced attrition

Upwork case study

Case #2

Eliminated harmful language in feedback, improving employee trust and alignment

Additional Product Information

Product Description

Textio Feedback is a Textio module that helps managers give actionable, growth-oriented feedback with AI-assisted guidance, bias detection, and integration into existing HR systems to improve performance conversations and development outcomes.

Target Market

Organizations and teams seeking to improve performance feedback, coaching, and talent acquisition; primarily HR, Talent Management, Recruiting, and People Operations leaders in mid-market to enterprise settings

Unique Value Proposition

Textio provides purpose-built, responsible AI for HR with bias mitigation and strong data privacy, delivering real-time, actionable feedback guidance and inclusive recruiting across existing workflows

Technical Requirements

Browser extension available; integration with ATS/HRIS; supports single sign-on (SSO) and enterprise security practices; data privacy/security posture disclosed in AI pages

Pricing Model

Pricing details not specified in content; free trial mentioned and demos offered; onboarding timelines and ROI data provided

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