The House of Commons Library
Business Profile
Core Value Proposition
[The House of Commons Library] provides impartial research and information to the UK Parliament, including briefings, data, and bespoke research for MPs and parliamentary staff.
Target Customer
{"Members of Parliament (MPs)","MPs' staff","Parliamentary staff","Peers","Caseworkers","Parliamentary users"}
Key Differentiator
Impartial, in-house research and information service based in the UK Parliament, offering bespoke research requests, interactive data dashboards, constituency resources, training/events, and open-use content under an Open Parliament Licence.
Implementation Timeline
Access to resources is available to parliamentary users immediately upon login; bespoke research requests are accommodated on demand; training and events are scheduled with published dates; data dashboards and online resources are available for immediate use.
Pain Points
- 1Need for impartial briefings and data on legislation, policy areas, and topical issues for parliamentary work
- 2Support for constituency casework and constituent queries
- 3Difficulty locating reliable sources and navigating information; need for training to use library resources effectively
Key Features
- 1Impartial briefings and data on legislation, policy areas, and topical issues
- 2Bespoke research requests for MPs and their staff
- 3Interactive data dashboards and datasets (e.g., local areas, Parliament and elections, UK economy)
- 4Constituency casework resources and FAQs to assist caseworkers
- 5Training and events (including caseworker forums and library talks) and dedicated training programs like 'Find it' and 'Make the most of the Library'
- 6Access to a research archive dating back to 1993
- 7The Good Information Toolkit to help find reliable sources and avoid misinformation
- 8Public version of Parliamentary Search; a parliamentary login is required for most resources
Target Customer Industries
Decision Makers
- 1Member of Parliament (MP)
- 2MPs' staff
- 3Parliamentary staff
- 4Peers
- 5Caseworker
Client Results
- 1Better-informed parliamentary work through impartial briefings and data
- 2Improved support for constituents via dedicated casework resources
- 3Enhanced staff research capabilities through targeted training and access to data tools
Competitive Advantages
- 1Impartial, authoritative research produced by in-house Library researchers
- 2Bespoke, on-demand research tailored to MPs and staff
- 3Rich data capabilities with dashboards and local-area datasets
- 4Dedicated constituency and casework resources to aid frontline services
- 5Focused training and events to maximize library usage and research skills
- 6Open content reuse under the Open Parliament Licence
Key Benefits
Additional Product Information
Product Description
The House of Commons Library is a research and information service based in the UK Parliament, providing impartial briefings, data, bespoke research, training, and resources for parliamentary users.
Target Market
Members of Parliament, MPs' staff, peers, and other parliamentary staff seeking impartial research, data, and training to support parliamentary business and constituent casework.
Unique Value Proposition
An impartial, in-house parliamentary research service offering bespoke research, extensive data resources, casework support, and targeted training, all tailored to the needs of MPs and parliamentary staff.
Technical Requirements
Parliamentary login required to access most resources; a public version of Parliamentary Search is available for broader access.
Pricing Model
Not explicitly stated; content is reusable under the Open Parliament Licence and many resources are accessible to parliamentary users with login for full access.
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