The World
Business Profile
Core Value Proposition
The World provides dial-up Internet access and related online services as a Public Information Utility operated by Software Tool & Die.
Target Customer
General public Internet users seeking dial-up access; customers in the United States and Canada (based on area code/state listings and service pages).
Key Differentiator
First commercial Internet Service Provider on the planet for the general public (1989); branded as a Public Information Utility with a long-standing presence and support offerings.
Implementation Timeline
Not specified in the content
Pain Points
Key Features
- 1Dial-up Internet access (PPP)
- 2Email accounts with @TheWorld.com addresses
- 3Web hosting services
- 4Membership & ordering system for The World services
- 5Rates, payments, and connectivity services (Rates Schedule, Internet Access, Payment)
- 6Join The World Now! and connect/setup guidance (Dial-Up Set-Up)
Target Customer Industries
Competitive Advantages
- 1Pioneering status as the first commercial ISP for the general public (1989)
- 2Positioned as a Public Information Utility
- 324/7 potential support channel indicated by 'contact us anytime' (support@TheWorld.com)
Key Benefits
Additional Product Information
Product Description
The World is an Internet service provider operated by Software Tool & Die, headquartered in Boston, MA, marketed as a Public Information Utility with dial-up Internet access, email, and web hosting services.
Target Market
Public Internet users needing dial-up access; consumers in the US/Canada region
Unique Value Proposition
Public, widely accessible Internet access from a long-standing public-information-focused provider, with 24/7 support guidance and a historic first-mover advantage as the earliest general-public ISP.
Technical Requirements
Dial-up/PPP connectivity; availability of service in the US and Canada
Pricing Model
Pricing details referenced via Rates Schedule and Internet Access payments, but no specific figures provided in the content
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