TMB digital services (TMB App, JoTMBé, and T-mobilitat)
Business Profile
Core Value Proposition
TMB digital services provide digital tools for public transport users, including TMB App, JoTMBé, and T-mobilitat to access routes, tickets, and personalized services.
Target Customer
{"Public transport riders in Barcelona (residents and visitors)","JoTMBé users who want personalized alerts and saved favorites","Users seeking integrated planning, tickets and real-time updates"}
Key Differentiator
JoTMBé offers a personalized area with favorites, alerts, and a points program; official integration with T-mobilitat for ticketing; all in one app ecosystem maintained by the transit authority.
Pain Points
- 1Need for a single platform to access transit information, routes, and tickets
- 2Desire for alerts about service changes and disruptions
- 3Difficulty quickly accessing saved locations or frequent journeys
Key Features
- 1TMB App combines travel planning, route information, and ticket purchasing/validation
- 2JoTMBé personal area with favorites, alerts, and rewards
- 3T-mobilitat integration for buying and using tickets
- 4Favorites for lines, stops, and journeys
- 5Alerts delivered by email and via TMB App
Target Customer Industries
Competitive Advantages
- 1Official source for Barcelona public transport services
- 2Integrated, all-in-one app for planning, tickets, and alerts
- 3Personalization through JoTMBé and the rewards program
- 4Multi-channel alerting (email and app)
Key Benefits
Additional Product Information
Product Description
Suite of digital tools by Transports Metropolitans de Barcelona to plan journeys, access route information, and purchase/validate tickets, with personalized user accounts and alerts.
Target Market
Barcelona public transport riders, residents and visitors seeking convenient, personalized transit information and tickets
Unique Value Proposition
Official, integrated digital ecosystem for Barcelona public transport enabling planning, ticketing, and personalization in one place.
Technical Requirements
TMB App available on iOS (App Store) and Android (Google Play); maps powered by OpenStreetMap; JoTMBé requires a user account
Pricing Model
Not specified in content
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