Tokyo Otaku Mode Shop (TOM Shop)
Business Profile
Core Value Proposition
[Tokyo Otaku Mode Shop (TOM Shop)] provides authentic, officially licensed anime figures and merch to global fans, with TOM Points rewards, TOM Premium, and flexible international shipping options including free shipping over $150.
Target Customer
Otaku fans, collectors, and international shoppers seeking officially licensed anime merchandise.
Key Differentiator
Offers TOM Exclusives and in-house authentic goods, guaranteed authenticity (no bootlegs), dedicated in-house customer support, and the ability to follow product labels for alerts, plus a global shipping approach with multiple methods.
Implementation Timeline
Not specified in the provided content.
Pain Points
- 1Difficulty obtaining officially licensed TOM merchandise outside Japan due to licensing and regional access restrictions.
- 2High international shipping costs and complex logistics; TOM provides free surface shipping over $150 and bundled shipments with release month/location filters.
- 3Concerns about authenticity and fakes; TOM guarantees 100% official licensing and no bootlegs.
Key Features
- 1100% Officially Licensed; No Bootlegs
- 2TOM Points rewards program (cash back on purchases; promos can boost the rate)
- 3TOM Premium membership with additional TOM Points rewards and discounts (premium points never expire; up to 50% OFF product subtotal)
- 4Free Standard Shipping on shipments over $150 with multiple shipping methods (Surface Mail, EMS, FedEx) and domestic US shipping options
- 5TOM Exclusives and ability to follow product labels to receive alerts
Target Customer Industries
Decision Makers
- 1Head of Merchandising
- 2Purchasing Manager
- 3CEO
- 4CMO (Chief Marketing Officer)
- 5VP of Ecommerce
- 6Director of Licensing
Client Results
- 1Not explicitly stated in the provided content.
Competitive Advantages
- 1Authenticity guaranteed: 100% officially licensed; no bootlegs
- 2Access to TOM Exclusives and in-house original products
- 3Worldwide shipping with free shipping over $150 and various shipping options
- 4TOM Points rewards and Premium benefits with enhanced earning and discounts
- 5In-house customer support and expertise
Key Benefits
Additional Product Information
Product Description
An online shop selling anime figures, merch, books, apparel, and other collectibles with official licensing, TOM Points rewards, TOM Premium, and a variety of international shipping options, including exclusive TOM Exclusives.
Target Market
Global otaku fans and collectors seeking licensed anime merchandise and exclusive items.
Unique Value Proposition
Officially licensed, authentic TOM Exclusives with worldwide shipping, rewarding TOM Points system, and premium membership benefits that enhance savings.
Technical Requirements
Not specified; presumably requires internet access to shop
Pricing Model
Product prices vary by item; TOM Points provide cash-back-like discounts; TOM Premium offers additional rewards with a free trial; Premium members can receive up to 50% OFF product subtotal and points do not expire
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