Trafft

Business Profile

Core Value Proposition

Trafft provides free scheduling and booking software that consolidates online bookings, staff management, payments, and CRM into one platform.

Target Customer

Service-based businesses and professionals seeking to automate scheduling and bookings; industries listed include beauty/salons, barbershops, coaching & consulting, healthcare, education & teaching, personal services, dental clinics, government & administration, home services, cleaning services, automotive services, fitness & sports.

Key Differentiator

Forever-free plan for teams up to 5; all-in-one platform (booking, CRM, payments, reminders, analytics) with white-label solutions for agencies and extensive integrations (Reserve with Google, WordPress plugin, Zapier, Google Calendar, etc.).

Implementation Timeline

Immediate value with a forever-free plan; onboarding and ongoing support available via Trafft

Pain Points

1Manual back-and-forth scheduling and coordination
2No-shows due to lack of reminders
3Managing multiple calendars/locations and handling payments across services

Key Features

124/7 online bookings and booking page
2Calendar syncing with Outlook/Google Calendar
3Online payments and invoicing
4Automated reminders via email, SMS, and WhatsApp
5Multi-location and staff calendar management
6CRM with customer data and profiles
7WordPress plugin and embeddable booking forms
8Reserve with Google integration
9Theming and white-label booking website
10Customer intake forms and calendar add-to-calendar integration

Target Customer Industries

Client Results

1Increased revenue through 24/7 online bookings
2Reduced no-shows due to automated reminders
3Improved productivity and efficiency with centralized scheduling and CRM
4Ability to monitor business performance via dashboards

Competitive Advantages

1Forever-free plan for up to 5 users
2All-in-one scheduling, CRM, payments, and reminders
3Extensive integrations (Google Calendar, Zoom, Zapier, WhatsApp, Reserve with Google)
4White-label solutions for agencies
5Embeddable booking forms and a dedicated booking website

Key Benefits

124/7 online booking availability

2Centralized staff and location management

3Automated reminders and payment processing

4Insights dashboards for performance tracking

5Customizable booking experiences with themes and plugins

Case Studies & Success Stories

Global adoption and scale

Case #1

50k+ businesses and individual entrepreneurs use Trafft; 8m+ appointments and events processed; $1.5m+ online payments processed monthly.

Additional Product Information

Product Description

Trafft is a free scheduling and booking software that enables online bookings, staff management, payments, and CRM in one tool for service-based businesses.

Target Market

Service-based businesses across industries such as healthcare, education, beauty salons, personal services, government, and fitness

Unique Value Proposition

An all-in-one, easy-to-use booking platform with a forever-free option, extensive integrations, and white-label capabilities for agencies

Technical Requirements

Integrations include WhatsApp, PayPal, Teams, Zoom, Zapier, Google Calendar; WordPress plugin; Reserve with Google; QR code; embedding booking forms

Pricing Model

Forever-free plan available for up to 5 team members; information about other pricing not detailed in the provided content

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