Translate.com
Business Profile
Core Value Proposition
Translate.com provides fast, accurate translation services and localization across 5,900+ language pairs, combining AI-powered machine translation with native-human post-editing, plus certified translations, API access, and extensive integrations.
Target Customer
Businesses and organizations in need of scalable multilingual translation and localization for documents, websites, product content, and customer support across multiple languages.
Key Differentiator
Hybrid model that blends machine translation with human proofreading and post-editing by native speakers, extensive language coverage (5,900 language pairs; 110+ language pairs for human translation), official/certified translations with notarization options, and strong platform integrations (Zendesk, Zapier, HubSpot, WordPress, Weebly) plus an API for automated workflows.
Implementation Timeline
Typical turnaround for a quality order containing 3–4 pages is about 1–2 days; faster for machine translation; notarization and certified translations available with additional steps/costs.
Pain Points
- 1Need for accurate translations at scale across many languages and formats.
- 2Requirement for certified/official translations with potential notarization.
- 3Need to integrate translation workflows with customer support, CMS, and automation tools.
Key Features
- 1Machine Translation for large volumes and quick turnaround.
- 2Human Translation with proofreading by native speakers.
- 3Official/Certified Document Translation with notarization option.
- 4API access and JSON translation for automated workflows.
- 5Integrations with Zendesk, Zapier, HubSpot, WordPress, Weebly; website localization capabilities; support for multiple file formats (PDF, PPT, DOC, JSON, INDD/IDML, AI, FIG).
Target Customer Industries
Decision Makers
- 1Account Manager
- 2Translator
- 3Sales Team
Client Results
- 1100,000 words translated weekly.
- 2High satisfaction signals: 98% satisfaction rate and 4.8 rating of verified reviewers.
- 3Delivery options include fast turnaround and hours-based processing for certain services.
- 490+ language coverage for machine translation; 110+ language pairs for human translation.
Competitive Advantages
- 1Hybrid AI + human translation approach for accuracy and speed.
- 2Official, notarizable certified translations accepted across the U.S.
- 3Very wide language coverage and specialized translation capabilities (medical, technical, business).
- 4Extensive integrations and API enabling automation with Zendesk, Zapier, HubSpot, WordPress, Weebly.
- 5Secure, confidential processing with a focus on localization for websites and products.
Key Benefits
Additional Product Information
Product Description
An online translation platform offering machine translation, professional human translation, certified/document translations, and website localization, with API access and integrations to support automated workflows and CMS integrations.
Target Market
Businesses needing multilingual translation/localization for documents, websites, product content, and customer communications across multiple languages.
Unique Value Proposition
High-quality, native-speaker verified translations combined with AI-powered speed and scale, extensive language coverage, certified options, and seamless integrations for automated localization and customer support.
Technical Requirements
{"RESTful API access with testing via 1,000-character initial quota.","Zendesk App with ~1-minute installation.","Integrations with Zendesk, Zapier, HubSpot, WordPress, Weebly.","Supports file formats including PDF, DOC, JSON, INDD/IDML, AI, FIG, PPT, XLS, CSV, etc."}
Pricing Model
Subscription-based pricing with per-word rates: machine translation from $0.03/word (edited by a native speaker) and human translation from $0.09/word (edited by an expert). Official document translations may incur additional fees; notarization available for an extra fee. Trial API access includes 1,000 characters for testing.
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