TunnelBear
Business Profile
Core Value Proposition
TunnelBear provides a simple, secure VPN that encrypts your internet connection to protect online privacy on any network.
Target Customer
Individual consumers seeking private browsing, privacy, and access to geo-restricted content; businesses needing VPN for teams (TunnelBear for Teams).
Key Differentiator
The only VPN provider that publishes regular, independent security audits of its apps.
Implementation Timeline
Implementation is immediate upon installing the app: select a country and connect; the VPN runs in the background.
Pain Points
- 1Public Wi-Fi can expose passwords and data to hackers; TunnelBear blocks these threats.
- 2Online privacy from ISPs, advertisers, and network owners can be compromised; tunnels protect activity and prevent IP-based tracking.
- 3Content is restricted by region or censored by governments; TunnelBear allows changing virtual location to access content.
Key Features
- 1AES-256-bit encryption by default
- 2Servers in 47 countries
- 3Cross-platform apps for Mac, Windows, iOS, Android; browser extension; browser blocker
- 4Change virtual location to unblock geo-restricted content
- 5No monitoring, logging, or selling of browsing activity
Target Customer Industries
Client Results
- 1Enhanced online privacy and security on any network
- 2Access to geo-restricted content and websites
- 3Bypass for government censorship and network restrictions
- 4Fast performance with engineered speed and no throttling or buffering
Competitive Advantages
- 1Annual independent security audits of apps
- 2AES-256 encryption by default
- 3No-logs privacy stance (will not monitor/log traffic)
- 4User-friendly, cross-device apps and simple setup
- 5Extensive server presence across 47 countries
Key Benefits
Case Studies & Success Stories
Wirecutter review of TunnelBear (The Wirecutter – A New York Times Company)
Wirecutter named TunnelBear the most transparent and trustworthy provider offering fast, secure connections and easy setup.
Additional Product Information
Product Description
TunnelBear is a consumer VPN service with apps for Mac, Windows, iOS, Android, and a browser extension that encrypts the internet connection to protect privacy, unblock content, and bypass censorship.
Target Market
Individual consumers seeking private browsing and content unblocking; businesses needing VPN for teams (TunnelBear for Teams).
Unique Value Proposition
TunnelBear differentiates itself by publishing annual independent security audits and maintaining strong privacy commitments while offering simple, user-friendly VPN across devices.
Technical Requirements
Apps available for Mac, Windows, iOS, Android; browser extension; servers in 47 countries
Pricing Model
Free plan with 2GB secure browsing; paid plans include Unlimited; Teams from $5.75 per user per month; Premium from $4.17 per month; annual 58% off first year offer ($119 for first year, $49.99 price point referenced); all pricing shown in USD.
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