uppsala.se (Uppsala kommun website)
Business Profile
Core Value Proposition
uppsala.se provides centralized access to Uppsala kommun's services and information, including school, care, jobs, culture, leisure, traffic, building permits, and politics.
Target Customer
Residents of Uppsala municipality, local businesses, organizations, job seekers, students, and visitors seeking municipal services and information.
Key Differentiator
Official one-stop municipal portal with integrated services and information across multiple domains (building, roads, businesses, culture, welfare, education, jobs), multilingual options, accessibility features, and channels for feedback and reporting (FelanmÀlan, Synpunkter) plus open data resources.
Implementation Timeline
Value is available immediately upon using the site for information; interactive features (feedback, fault reporting) require user actions and may involve downstream processing by the municipality.
Pain Points
- 1Difficulty finding comprehensive, official information about all municipal services in one place
- 2Need for online channels to report faults or provide feedback to the municipality
- 3Access needs to be available in multiple languages and be accessible to all users
Key Features
- 1Central navigation to services: Bygga och bo, Gator och trafk, Företag och nÀringsliv, Kultur och fritid, Stöd och omsorg, Skola och förskola, Jobba i Uppsala kommun, Kommun och politik
- 2Online feedback and fault reporting: Synpunkter, FelanmÀlan
- 3Open data and statistics: Kartor och statistik, Ăppna data
- 4News and updates: Nyheter och pressmeddelanden
- 5Open contact options: Kontaktcenter och olika vÀgar för kommunkontakt
- 6Destination Uppsala and cultural offerings as part of the portal
Target Customer Industries
Client Results
- 1Immediate access to official municipal information and services
- 2Improved citizen engagement through feedback and reporting tools
- 3Centralized portal reduces time to locate services and information
- 4Access to open data and maps for planning, transparency, and public insight
Competitive Advantages
- 1Official, authoritative source of municipal information
- 2Multilingual options and accessibility considerations (SprÄk, TillgÀnglighetsredogörelse)
- 3Integrated channels for feedback and fault reporting (Synpunkter, FelanmÀlan)
- 4Open data, maps, and statistics support transparency and planning
- 5Consolidated navigation across diverse service areas (education, welfare, housing, traffic, business, culture)
Key Benefits
Additional Product Information
Product Description
Official municipal information portal providing access to services, information, and e-services across Uppsala kommun.
Target Market
Residents, businesses, and organizations in Uppsala municipality seeking municipal services and information.
Unique Value Proposition
A centralized, official portal that combines service access, governance information, user feedback channels, and open data, all tailored to Uppsala residents and businesses.
Technical Requirements
JavaScript must be enabled to leave synpunkter (feedback); site uses cookies and supports accessibility reporting (TillgÀnglighetsredogörelse).
Pricing Model
Not specified in the content
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