Voxer
Business Profile
Core Value Proposition
Voxer provides real-time walkie-talkie style team communication with live voice, text, photos, and location sharing across iPhone, Android, and the Web, plus AI-powered summaries and integrations.
Target Customer
Businesses and distributed teams seeking private, cross-platform, real-time voice and multimedia communication; particularly teams of 20+ using Voxer Business.
Key Differentiator
Walkie-Talkie mode combined with live and recorded audio, multimedia messaging, a private enterprise network with admin controls, end-to-end encryption for private chats, cross-network accessibility (2G/3G/4G/WiFi and Web), and integrations (Zapier, Dropbox) plus AI features.
Implementation Timeline
Immediate value upon signup; 14-day free trial available for Voxer Business; individual plans include a free option and other paid tiers with monthly or yearly billing options
Pain Points
- 1Unheard messages in busy chats requiring better message catch-up
- 2Missed messages and dropped calls on field sites or remote teams
- 3Need for secure, administratively controlled team communication within a private network
Key Features
- 1Live and recorded voice messaging with Walkie Talkie mode
- 2Text, photos, videos, GIFs, and location sharing
- 3Large group chats up to 500; private network with admin controls; multi-admin support
- 4End-to-end encryption for Private Chats; TLS encryption for data in transit; data stored in secure cloud
- 5Voxer for Web; Dropbox integration; Zapier integration; voice-to-text transcription (PRO); AI summaries (Pro) and translation (PRO)
- 6Admin features: Create Teams, Manage Users, Private Network, Single Sign-On (SSO) coming soon
Target Customer Industries
Client Results
- 1Improved team synchronization and faster, more reliable service delivery (as highlighted by a Silvercar customer testimonial)
Competitive Advantages
- 1Supports both live and recorded audio messaging, unlike some live-only PTT solutions
- 2Multimedia messaging (text, photos, location, video) in addition to voice
- 3Private, controlled business network with administrative tools and user management
- 4End-to-end encryption for private chats and TLS for data in transit
- 5Cross-platform access (iPhone, Android, Web) and compatibility with various data networks (2G/3G/4G/WiFi)
- 6Integrations with Zapier and Dropbox, plus AI capabilities (summaries, translations) in certain plans
Key Benefits
Case Studies & Success Stories
Silvercar by Audi
Silvercar states Voxer enables quick, easy, and efficient communication that helps the team stay in sync and deliver a premium service level.
Additional Product Information
Product Description
Voxer is a walkie-talkie style messaging app for teams, combining live voice, text, photos, video, and location sharing across iPhone, Android, and Web, with business-focused features, AI capabilities, and integrations.
Target Market
Teams and organizations needing private, real-time, multimedia communication across distributed or field-based operations; scalable for 20+ users per organization
Unique Value Proposition
A private, cross-platform walkie-talkie communication solution for teams, featuring live and recorded audio, multimedia messaging, admin controls, strong security, and AI-assisted tools
Technical Requirements
Available on iPhone, Android, and Web; uses data networks (2G/3G/4G/WiFi); TLS/SSL encryption; end-to-end encryption for Private Chats; Dropbox and Zapier integrations; supports chats up to 500 users; Private Network required for Voxer Business; SSO coming soon
Pricing Model
Plans include: Personal (Free); Pro + AI (priced per user, with yearly and monthly options); Business ($6 per user/month billed yearly; includes private network and admin features); Enterprise (custom). Voxer also offers a 14-day free trial for Business; there is integration with Zapier for automation; additional features like AI summaries, voice-to-text, and translations are available in higher tiers
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