Washington State Department of Transportation (WSDOT)
Business Profile
Core Value Proposition
Washington State Department of Transportation provides comprehensive transportation information, planning, and project delivery to help people, businesses and the economy move across Washington.
Target Customer
{"Travelers and commuters","Freight and logistics companies","Local governments and contractors seeking contracting opportunities","Aviation and ferry users"}
Key Differentiator
Multi-modal real-time data hub across roads, ferries, rail, and aviation with integrated contracting and funding support.
Implementation Timeline
Immediate access to information; ongoing value as data and services are provided continuously
Pain Points
- 1Need for up-to-date travel information and alerts to plan trips
- 2Navigating road closures, incidents, and route restrictions
- 3Access to contracting opportunities, grants, and project information for public works
Key Features
- 1Real-time travel alerts, live cameras, and current travel times for cars and trucks
- 2Multi-modal transportation information (ferries, Amtrak Cascades, airports)
- 3Route and road data search and planning tools
- 4Contracting opportunities, grants, and public works contract information
- 5Projects and improvements updates and local program resources
Target Customer Industries
Decision Makers
- 1Secretary of Transportation
Client Results
- 1Improved traveler ability to plan trips with real-time data and alerts
- 2Increased efficiency and transparency in public project delivery via contracting and grants
- 3Better coordination of multi-modal travel and tourism activities
Competitive Advantages
- 1Official, state-wide source for real-time travel information across multiple modes
- 2Integrated planning tools and access to contracting and funding resources
- 3Comprehensive coverage of roads, ferries, rail, airports, and related services
- 4Free public access via web and mobile apps
Key Benefits
Additional Product Information
Product Description
State agency that operates and maintains Washington's transportation systems, providing travel information, planning, engineering standards, project delivery, and contracting/grants support.
Target Market
Travelers, freight/logistics companies, local governments and contractors, aviation and ferry users
Unique Value Proposition
One-stop, official source for real-time, multi-modal transportation information and planning, plus funding and contracting resources for transportation projects.
Technical Requirements
Web portal and mobile access, including the WSDOT Traffic App; no special hardware specified
Pricing Model
Not disclosed; tolling services exist via Good To Go
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