Washington State Department of Transportation (WSDOT)

Business Profile

Core Value Proposition

Washington State Department of Transportation provides comprehensive transportation information, planning, and project delivery to help people, businesses and the economy move across Washington.

Target Customer

{"Travelers and commuters","Freight and logistics companies","Local governments and contractors seeking contracting opportunities","Aviation and ferry users"}

Key Differentiator

Multi-modal real-time data hub across roads, ferries, rail, and aviation with integrated contracting and funding support.

Implementation Timeline

Immediate access to information; ongoing value as data and services are provided continuously

Pain Points

1Need for up-to-date travel information and alerts to plan trips
2Navigating road closures, incidents, and route restrictions
3Access to contracting opportunities, grants, and project information for public works

Key Features

1Real-time travel alerts, live cameras, and current travel times for cars and trucks
2Multi-modal transportation information (ferries, Amtrak Cascades, airports)
3Route and road data search and planning tools
4Contracting opportunities, grants, and public works contract information
5Projects and improvements updates and local program resources

Target Customer Industries

Decision Makers

1Secretary of Transportation

Client Results

1Improved traveler ability to plan trips with real-time data and alerts
2Increased efficiency and transparency in public project delivery via contracting and grants
3Better coordination of multi-modal travel and tourism activities

Competitive Advantages

1Official, state-wide source for real-time travel information across multiple modes
2Integrated planning tools and access to contracting and funding resources
3Comprehensive coverage of roads, ferries, rail, airports, and related services
4Free public access via web and mobile apps

Key Benefits

1Real-time travel alerts, cameras, and travel times

2Multi-modal planning across roads, ferries, rail, and aviation

3Access to contracts, grants, and local programs

4Project updates and planning resources

Additional Product Information

Product Description

State agency that operates and maintains Washington's transportation systems, providing travel information, planning, engineering standards, project delivery, and contracting/grants support.

Target Market

Travelers, freight/logistics companies, local governments and contractors, aviation and ferry users

Unique Value Proposition

One-stop, official source for real-time, multi-modal transportation information and planning, plus funding and contracting resources for transportation projects.

Technical Requirements

Web portal and mobile access, including the WSDOT Traffic App; no special hardware specified

Pricing Model

Not disclosed; tolling services exist via Good To Go

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