Westfield

Business Profile

Core Value Proposition

Westfield provides a global network of shopping centres where visitors can shop, eat and play across Europe, the United Kingdom, and the United States.

Target Customer

Shoppers and families seeking a one-stop destination for shopping, dining, entertainment and events at mall locations; travelers visiting Westfield centres.

Key Differentiator

80+ locations across 12 countries with a mix of local and international brands, on-site entertainment, and time-saving technology such as click-and-collect and Smart Parking.

Implementation Timeline

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Pain Points

1People want a convenient, all-in-one destination for shopping, dining, and entertainment.
2Shoppers expect time-saving services and easy parking at malls.
3Retailers/brands seek access to centres with a wide mix of local and international retailers and a broad consumer audience.

Key Features

180+ Westfield locations across Europe, the United Kingdom and the United States (12 countries).
2Time-saving technology at centres, including click-and-collect and Smart Parking.
3Mix of local and international retailers and diverse food offerings and entertainment.
4On-site events and social spaces designed for socializing and experiences.

Target Customer Industries

Client Results

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Competitive Advantages

1Extensive global footprint with 80+ locations across 12 countries.
2Integrated experience combining shopping, dining, entertainment, and events.
3Time-saving conveniences (click-and-collect, Smart Parking) for shoppers.
4Wide mix of local and international brands within each centre.

Key Benefits

1One-stop destinations for shopping, dining, and entertainment

2Access to top brands and a mix of local and international retailers

3Time-saving technologies and convenient services

4Regular events and social experiences across iconic cities

Additional Product Information

Product Description

A global network of shopping centres in Europe, the UK, and the USA that offer shopping, dining, entertainment and events, with digital conveniences and a loyalty program.

Target Market

General consumers visiting malls, and brands/retailers seeking space and exposure in Westfield centres.

Unique Value Proposition

A broad, globally distributed network of malls delivering shopping, dining, entertainment and events with integrated digital conveniences and a curated mix of local and international brands.

Technical Requirements

Access via Website or App; account creation to use Loyalty Program; optional SMS terms for US residents; ability to select Preferred Shopping Centres; privacy and data terms apply.

Pricing Model

Loyalty Program is free of charge; available in EU and UK; not available in USA; pricing/details for other services not specified.

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