Westfield
Business Profile
Core Value Proposition
Westfield provides a global network of shopping centres where visitors can shop, eat and play across Europe, the United Kingdom, and the United States.
Target Customer
Shoppers and families seeking a one-stop destination for shopping, dining, entertainment and events at mall locations; travelers visiting Westfield centres.
Key Differentiator
80+ locations across 12 countries with a mix of local and international brands, on-site entertainment, and time-saving technology such as click-and-collect and Smart Parking.
Implementation Timeline
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Pain Points
- 1People want a convenient, all-in-one destination for shopping, dining, and entertainment.
- 2Shoppers expect time-saving services and easy parking at malls.
- 3Retailers/brands seek access to centres with a wide mix of local and international retailers and a broad consumer audience.
Key Features
- 180+ Westfield locations across Europe, the United Kingdom and the United States (12 countries).
- 2Time-saving technology at centres, including click-and-collect and Smart Parking.
- 3Mix of local and international retailers and diverse food offerings and entertainment.
- 4On-site events and social spaces designed for socializing and experiences.
Target Customer Industries
Client Results
- 1Not specified in the provided content.
Competitive Advantages
- 1Extensive global footprint with 80+ locations across 12 countries.
- 2Integrated experience combining shopping, dining, entertainment, and events.
- 3Time-saving conveniences (click-and-collect, Smart Parking) for shoppers.
- 4Wide mix of local and international brands within each centre.
Key Benefits
Additional Product Information
Product Description
A global network of shopping centres in Europe, the UK, and the USA that offer shopping, dining, entertainment and events, with digital conveniences and a loyalty program.
Target Market
General consumers visiting malls, and brands/retailers seeking space and exposure in Westfield centres.
Unique Value Proposition
A broad, globally distributed network of malls delivering shopping, dining, entertainment and events with integrated digital conveniences and a curated mix of local and international brands.
Technical Requirements
Access via Website or App; account creation to use Loyalty Program; optional SMS terms for US residents; ability to select Preferred Shopping Centres; privacy and data terms apply.
Pricing Model
Loyalty Program is free of charge; available in EU and UK; not available in USA; pricing/details for other services not specified.
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