Whereby Meetings and Whereby Embedded (API & SDK)

Business Profile

Core Value Proposition

Whereby provides secure, customizable, and reliable WebRTC video calls in the browser, available as Whereby Meetings or embedded via Whereby Embedded (API/SDK).

Target Customer

Individuals and teams needing quick, browser-based video meetings; product builders and platforms requiring embeddable video via API/SDK; healthcare providers and practices seeking telehealth capabilities; educators and training providers exploring virtual classrooms.

Key Differentiator

Browser-based video with no downloads or login required; privacy and security focus (GDPR, HIPAA compliant, ISO 27001); European infrastructure; strong customer support; flexible offerings for meetings and embedded integrations.

Implementation Timeline

Value can be realized quickly: a minimum viable product for video consultations was ready within 72 hours of decision, with rapid rollout to thousands of practices within weeks.

Pain Points

1Need for quick, hassle-free video meetings without software installs
2Desire to embed video communications into own products or platforms
3Requirement for compliant, secure telehealth and education video solutions

Key Features

1Screen sharing
2File sharing
3Chat
4Transcriptions
5Virtual whiteboard
6Custom branding
7Programmatic room creation (API/SDK)
8Extensive features for Meetings and Embedded

Target Customer Industries

Decision Makers

1Senior Product Manager
2Product Manager
3Product Lead

Client Results

1 accuRx rolled out Whereby-powered video consultations to half of the UK practices within half a day after starting, and to 95% within six weeks; 98% after a year
23.2 million video consultations since March 2020 across NHS GP and secondary care networks
338 million patient messages delivered by accuRx to date

Competitive Advantages

1No app downloads or login required for users
2Browser-based WebRTC delivery
3Private & secure infrastructure with GDPR, HIPAA compliance and ISO 27001 certification
4Dedicated support and developer resources
5Flexible product options: Meetings (instant video calls) and Embedded (API/SDK for product integration)

Key Benefits

1Easy, download-free video calls in the browser

2Static meeting links and private rooms for security and privacy

3Secure, compliant infrastructure (GDPR/HIPAA, ISO 27001)

4API/SDK for embedding video into products

5Rich feature set (collaboration tools and customization)

Case Studies & Success Stories

From Prescriptions to Video Consultations: How accuRx Evolved in Record Time

Case #1

Describes accuRx’s rapid rollout of video consultations across the NHS, achieving broad adoption and millions of interactions (72-hour MVP, rapid national rollout, and ongoing growth).

How DrDoctor is powering hybrid healthcare for the NHS

Case #2

Healthcare NHS case study illustrating Whereby’s role in enabling hybrid (in-person + virtual) care workflows.

Oh My Mood is Boosting Therapist Job Satisfaction

Case #3

Case study focused on a therapy platform leveraging Whereby to improve therapist satisfaction and service delivery.

Additional Product Information

Product Description

Secure, customizable and reliable WebRTC video calls in the browser, available as in-browser meetings or embeddable video calls via API/SDK for product builders.

Target Market

Individuals, teams, developers and platforms needing embedded video; healthcare providers and educators implementing telehealth or virtual classrooms.

Unique Value Proposition

No downloads or downloads-free experience in the browser; privacy-oriented, GDPR/HIPAA compliant, ISO 27001; scalable and reliable video with dedicated support; easy embedding for product builders.

Technical Requirements

Runs in the browser using WebRTC; no client downloads required; supports API integration and SDK tooling; European-built infrastructure with security/compliance focus

Pricing Model

Pricing pages exist for Embedded and Meetings; options to try for free mentioned (e.g., 'Get started with Whereby Embedded for free'); pricing specifics not included in the provided content

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