White Label Online Survey Software
Business Profile
Core Value Proposition
White Label Online Survey Software provides fully branded, white-label online surveys hosted on the research.net domain, with HIPAA-compliant security, enterprise features, and rich integrations.
Target Customer
Organizations and teams needing branded surveys (marketing, customer experience, HR, IT), from small businesses to large enterprises, including healthcare providers requiring HIPAA-compliant data handling.
Key Differentiator
Complete brand control from start to finish: remove SurveyMonkey branding, host surveys on the research.net domain with a custom URL, and leverage extensive enterprise capabilities, integrations, and security features.
Implementation Timeline
Survey creation and deployment can be completed in minutes; enterprise onboarding and rollout timelines vary by organization.
Pain Points
- 1Maintaining brand consistency across all surveys and assets
- 2Ensuring data security and HIPAA/compliance requirements
- 3Collaborating across teams with governance, asset sharing, and admin controls
Key Features
- 1White-label branding: custom logo, colors, themes, and custom URL
- 2Hosting on research.net with a personalized URL and subdomain options
- 3Custom thank-you pages and domain-level branding
- 4Salesforce integration for triggering surveys and analytics
- 5200+ native integrations (e.g., Slack, HubSpot, Microsoft Teams) and advanced enterprise features
- 6Real-time results, charts, and multi-survey analysis
- 7Multilingual surveys, skip logic, question piping, A/B testing, and sentiment analysis
- 8Offline mode and mobile app support (survey collection without internet in some plans)
- 9HIPAA-compliant features and data encryption
- 10SSO, centralized billing, and governance features for enterprises
- 11White-label surveys via SurveyMonkey PREMIER and Enterprise plans
Target Customer Industries
Decision Makers
- 1Marketing
- 2Customer Experience
- 3Human Resources
- 4IT
Client Results
- 1Real-time survey responses and analytics
- 2Export results to CSV, XLS, PPT, PDF, and SPSS
- 3Multi-survey analysis and trend monitoring
- 4Statistical significance testing and crosstabs
- 5Brand-aligned surveys with professional presentation
- 6Secure data handling with HIPAA-compliant options
Competitive Advantages
- 1HIPAA-compliant features and enhanced security
- 2Brand control with white-label capabilities and custom domains
- 3Large ecosystem of integrations (200+ native integrations) and Salesforce/BI tooling
- 4Trusted by 60 million customers and 95% of the Fortune 500
- 5Offline mode and mobile survey capabilities
- 6Flexible pricing plans for teams and enterprises, with volume discounts
Key Benefits
Additional Product Information
Product Description
A white-label survey platform enabling branded surveys hosted on research.net, with advanced features, HIPAA-compliant security, and enterprise-grade capabilities, including extensive integrations and admin controls.
Target Market
Organizations and teams seeking branded, scalable, and compliant survey solutions for marketing, customer experience, HR, IT, and research across industries.
Unique Value Proposition
End-to-end white-label survey solution offering complete brand control, enterprise governance, extensive integrations, and HIPAA-compliant security, all hosted on the research.net domain.
Technical Requirements
Supports custom subdomain/URL, SSL/TLS encryption, HIPAA-enabled accounts, SSO options, 200+ native integrations, data center options (US/Canada/EU), and mobile survey capabilities via app integrations.
Pricing Model
Plans include SurveyMonkey PREMIER (for white-label surveys) and Enterprise options (Team Advantage, Team Premier) with per-user monthly pricing (e.g., Team Advantage starting at $30 per user/month; Team Premier starting at $92 per user/month, both billed annually in the content). Discounts available for team plans; additional per-response charges may apply; some features listed as Enterprise add-ons (e.g., certain HIPAA or governance features).
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