Wiltshire Council
Business Profile
Core Value Proposition
Wiltshire Council provides local government services to residents and businesses in Wiltshire, including leisure, rubbish and recycling, council tax and planning.
Target Customer
Residents of Wiltshire and local businesses.
Key Differentiator
A single local authority offering an integrated suite of public services (governance, planning, housing, leisure, waste) through an official portal with direct access to services and announcements.
Implementation Timeline
Not specified in the available content.
Pain Points
- 1Difficulty accessing multiple council services (leisure, waste, tax, planning) from separate sources.
- 2Need for information and support on cost of living and housing/homelessness risk.
- 3Need for timely updates on local services, facilities improvements, and housing initiatives.
Key Features
- 1Leisure facilities information and ongoing improvement projects (e.g., Lime Kiln Leisure Centre refurbishment).
- 2Rubbish and recycling services including waste management.
- 3Council tax and benefits information and online service options.
- 4Planning and building control services.
- 5News, newsletters, and targeted campaigns (e.g., Household Support Fund).
Target Customer Industries
Decision Makers
- 1Councillor
- 2Cabinet Councillor
- 3Chief Officer
Client Results
- 1Improved access to a wide range of local services via a single portal.
- 2Support for homelessness prevention and early intervention.
- 3Upgrades to leisure facilities to improve community access.
- 4Support programs for cost of living via Household Support Fund.
Competitive Advantages
- 1Local authority governance with direct community focus.
- 2Integrated service mix covering governance, housing, leisure, waste, and planning.
- 3Proactive homelessness prevention initiatives and cost-of-living support.
Key Benefits
Case Studies & Success Stories
New team provides early help to those at risk of becoming homeless
An initiative to provide early assistance to households at risk of homelessness.
Tom's race with new foster carers
A film highlighting the impact of foster carers on a young person’s life.
Lime Kiln Leisure Centre gym refurbishment
Plans for a full refurbishment of the gym at Lime Kiln Leisure Centre.
Additional Product Information
Product Description
Wiltshire Council provides services to residents and businesses in Wiltshire, including leisure facilities, waste services, council tax and benefits, planning and building control, elections, and other community services.
Target Market
Residents of Wiltshire and local businesses seeking access to local government services.
Unique Value Proposition
A local government authority delivering an extensive, integrated set of public services and community initiatives through a single platform.
Technical Requirements
Not specified
Pricing Model
Not specified
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