Wook

Business Profile

Core Value Proposition

Wook provides Portuguese online book retail with a vast catalog across Portuguese, English, French and Spanish, including school textbooks and ebooks, paired with discounts and recognized service.

Target Customer

Portuguese-speaking readers, students and educators in Portugal seeking books and school textbooks; international customers due to worldwide shipping.

Key Differentiator

Checkout Expresso (two-click checkout) combined with Portes Grátis for qualifying orders, plus a broad catalog that includes school textbooks and Braille books and delivery to Azores and Madeira.

Implementation Timeline

Value can be realized immediately at checkout via Checkout Expresso; delivery promises such as 'receba amanhã' appear on product pages for eligible items, subject to stock and location.

Pain Points

1Complex or lengthy checkout process (address and payment details) addressed by Checkout Expresso.
2Shipping costs for low-value orders addressed by free shipping for orders above a threshold (16€) and conditions for reductions.
3Need for a one-stop source for school textbooks and educational materials covered by Wook's extensive catalog of school manuals.

Key Features

1Multilingual catalog including books in Portuguese, English, French and Spanish, plus ebooks.
2Checkout Expresso: two-click purchasing with pre-filled data and flexible data editing before finalizing.
3Portes Grátis: free shipping for standard delivery on Portuguese mainland orders of 16€ or more, with conditions for Azores/Madeira and weight limits.
4Delivery options indicated on product pages (e.g., 'receba amanhã' for eligible items) and support for deliveries to Azores and Madeira.
5Dedicated Braille books category and a broad collection including pré-lançamentos, autografados and educational titles.

Target Customer Industries

Client Results

1Customers can benefit from discounts and shipping promotions (e.g., 10% immediate discounts on select titles).
2Fast checkout experience via Checkout Expresso reduces purchase friction.
3Access to next-day delivery on eligible items and free shipping on qualifying orders.
4Extensive catalog including school textbooks and Braille titles supports educational needs.

Competitive Advantages

1Two-click Checkout Expresso to speed up purchases.
2Portes Grátis for qualifying orders (Portugal mainland) and delivery to Azores/M Madeira under certain conditions.
3Very large catalog including school textbooks and Braille books.
4Special sections like Pré-lançamentos and Wook Braille expand accessibility and options.
5Global shipping availability indicated by the site (Vende para todo o mundo).

Key Benefits

1Extensive multilingual catalog including school textbooks and ebooks

2Free shipping on eligible orders

3Fast Checkout Expresso

4Next-day delivery on eligible items

5Braille books category for accessibility

Additional Product Information

Product Description

Wook is a Portuguese online bookstore offering books in Portuguese, English, French and Spanish, including school textbooks and ebooks, with discounts and reliable service.

Target Market

Global online book buyers, with a strong emphasis on readers in Portugal (education sector) and customers seeking multilingual titles and school materials.

Unique Value Proposition

Largest online book selection in multiple languages with extensive school materials, plus customer-friendly checkout and shipping promotions that enhance value.

Technical Requirements

{"Uses cookies; privacy and cookie policy mentioned on site","Checkout Expresso may require preselected addresses and MBWay wallet for Portugal deliveries","Some promotions exclude certain categories (e.g., articles not eligible for school orders)"}

Pricing Model

{"Promotions and discounts (e.g., 10% immediate discount on select titles)","Portes grátis for orders meeting the threshold (16€) or specific conditions","Prices shown may reflect in-store promotions; various promotions have end dates (e.g., 31/12/2025)"}

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