World Bank Data Help Desk

Business Profile

Core Value Proposition

World Bank Data Help Desk provides guidance on World Bank data, a feedback forum, and a knowledge base to help users find data and improve data quality.

Target Customer

Researchers, policymakers, government analysts, data scientists, developers integrating World Bank data via APIs, students and educators, NGOs and partners using World Bank data.

Key Differentiator

Official World Bank data help desk with integrated feedback, knowledge base, developer information and API documentation, plus a public idea submission platform.

Implementation Timeline

Value can be realized immediately via website access; posting feedback and finding information can occur in real time.

Pain Points

1Difficulty locating specific World Bank data and indicators within the site
2Need for reliable explanations of data methodologies and compilation processes
3Desire to provide feedback, request data, or report issues and track updates

Key Features

1Knowledge Base with categorized articles (e.g., Country Classification, Data Compilation Methodology, GDP/GNI, ICP/PPPs, Microdata)
2Feedback forums and knowledge base search
3New Data ideas submission and voting system
4Developer Information including Indicators API documentation
5Data Updates and Open Data Training modules

Target Customer Industries

Client Results

1Quicker access to World Bank data and answers to data questions
2Improved data quality and availability through user feedback
3Better understanding of data methodologies and notes via the knowledge base

Competitive Advantages

1Official source for World Bank data and methodological information
2Integrated feedback loop for data improvement
3Accessible to developers with API documentation and developer info
4Comprehensive knowledge base across many data topics

Key Benefits

1Access to guidance and answers about World Bank data

2Ability to provide and vote on data improvement ideas

3Access to API documentation for developers

Additional Product Information

Product Description

An official help desk and knowledge base for World Bank data, offering feedback forums, categorized articles, and developer information to help users find data and improve data quality.

Target Market

World Bank data users including researchers, policymakers, educators, developers, and partners who rely on World Bank data for analysis, decision-making, and product integration.

Unique Value Proposition

Official, centralized platform for World Bank data support, feedback, and developer resources that streamlines data discovery and improvement through a community-driven knowledge base and API docs.

Technical Requirements

Not specified in the content; API documentation exists via Developer Information.

Pricing Model

Not specified

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