World Bank Data Help Desk
Business Profile
Core Value Proposition
World Bank Data Help Desk provides guidance on World Bank data, a feedback forum, and a knowledge base to help users find data and improve data quality.
Target Customer
Researchers, policymakers, government analysts, data scientists, developers integrating World Bank data via APIs, students and educators, NGOs and partners using World Bank data.
Key Differentiator
Official World Bank data help desk with integrated feedback, knowledge base, developer information and API documentation, plus a public idea submission platform.
Implementation Timeline
Value can be realized immediately via website access; posting feedback and finding information can occur in real time.
Pain Points
- 1Difficulty locating specific World Bank data and indicators within the site
- 2Need for reliable explanations of data methodologies and compilation processes
- 3Desire to provide feedback, request data, or report issues and track updates
Key Features
- 1Knowledge Base with categorized articles (e.g., Country Classification, Data Compilation Methodology, GDP/GNI, ICP/PPPs, Microdata)
- 2Feedback forums and knowledge base search
- 3New Data ideas submission and voting system
- 4Developer Information including Indicators API documentation
- 5Data Updates and Open Data Training modules
Target Customer Industries
Client Results
- 1Quicker access to World Bank data and answers to data questions
- 2Improved data quality and availability through user feedback
- 3Better understanding of data methodologies and notes via the knowledge base
Competitive Advantages
- 1Official source for World Bank data and methodological information
- 2Integrated feedback loop for data improvement
- 3Accessible to developers with API documentation and developer info
- 4Comprehensive knowledge base across many data topics
Key Benefits
Additional Product Information
Product Description
An official help desk and knowledge base for World Bank data, offering feedback forums, categorized articles, and developer information to help users find data and improve data quality.
Target Market
World Bank data users including researchers, policymakers, educators, developers, and partners who rely on World Bank data for analysis, decision-making, and product integration.
Unique Value Proposition
Official, centralized platform for World Bank data support, feedback, and developer resources that streamlines data discovery and improvement through a community-driven knowledge base and API docs.
Technical Requirements
Not specified in the content; API documentation exists via Developer Information.
Pricing Model
Not specified
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