XS4ALL - First Class Internet (Internet, Televisie en Bellen)
Business Profile
Core Value Proposition
XS4ALL - First Class Internet provides first-class internet services, including Internet, Televisie, and Bellen, with a focus on safe and reliable connectivity.
Target Customer
{"Consumers seeking reliable internet, TV, and telephone services","Small to medium-sized businesses / entrepreneurs via the XS4ALL Entrepreneurs Shop","Customers connected through the XS4ALL and KPN collaboration"}
Key Differentiator
Long-standing service with over 25 years of recognized best service, emphasis on safe and reliable internet, multi-service bundles (Internet, TV, Bellen, Alles-in-1), and support via a dedicated webcare team, plus distribution via KPN.
Implementation Timeline
Not specified in the content
Pain Points
- 1Need for secure and reliable internet connectivity
- 2Difficulties setting up email on new devices or solving WiFi issues
- 3Outages or maintenance disruptions requiring assistance
Key Features
- 1Internet, Internet & Televisie, Internet & Bellen, and Alles-in-1 bundles
- 2Entrepreneurs Shop for business customers
- 3Multi-channel support: phone, webcare, YouTube, blog, FAQs
- 4Partnership with KPN for service provisioning
Target Customer Industries
Client Results
- 1Reliable internet connectivity and safe, trustworthy services
- 2Responsive customer support and problem resolution
- 3Sustainable solutions and ongoing service improvements
Competitive Advantages
- 1Over 25 years of service with a reputation for best-in-class support
- 2Multi-service offerings (Internet, TV, Bellen, Alles-in-1)
- 3Multiple support channels (phone, webcare, social, blog)
- 4Distribution via KPN partnership
Key Benefits
Additional Product Information
Product Description
XS4ALL offers internet services including Internet, Televisie, and Bellen, with various bundles and a long-standing emphasis on safety and reliability; services marketed via a KPN collaboration.
Target Market
Consumers in the Netherlands seeking reliable internet, TV, and telephone services; small business customers via the XS4ALL shop; customers reachable via the KPN partnership
Unique Value Proposition
First-class internet with 25+ years of best-in-class service, combining safety, reliability, multi-service bundles, and extensive customer support via multiple channels, plus partner-backed distribution via KPN.
Technical Requirements
Not specified
Pricing Model
Not specified
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