Yext Brand Visibility Platform
Business Profile
Core Value Proposition
Yext Brand Visibility Platform provides a digital presence platform for multi-location brands, powering the knowledge behind every customer engagement.
Target Customer
Multi-location brands
Key Differentiator
Integrated platform combining local data management (listings, knowledge graph, pages), reputation and social management, AI-powered search and 1:1 engagement, plus a broad publisher network and a built-in AI intelligence agent (Scout).
Implementation Timeline
Not specified in content
Pain Points
- 1Inconsistent or outdated local data across web and AI channels requiring centralized management
- 2Limited visibility and performance in traditional and AI-enabled local search
- 3Fragmented customer engagement and reputation management across multiple locations and channels
Key Features
- 1Scout: AI search visibility and real-time competitive intelligence
- 2Listings: manage & optimize location information across the web
- 3Knowledge Graph: organize content for search and AI-powered experiences
- 4Reviews: manage reputation to boost local ratings and rank
- 5Social: local social content across all locations
- 6Pages: search-optimized local pages
- 7Search: create on-site intelligent search for websites
- 8Chat: AI-powered chatbot for 1:1 conversations
- 9Relate: enterprise-grade, compliant 1:1 engagement
- 10Publishers: network including Google Business Profile, Apple, Facebook, OpenAI, Bing, Tripadvisor
Target Customer Industries
Client Results
- 1225% increase in site search volume
- 272% increase in search views
- 333% increase in CSAT
Competitive Advantages
- 1Hyper-local competitive insights and consolidated insights & actions in one platform
- 2AI & traditional search ranking insights
- 3Optimized execution for machine understanding
- 4Publisher network integration for broader reach
- 5Enterprise-grade 1:1 engagement (Relate) and AI-powered experiences
Key Benefits
Additional Product Information
Product Description
A digital presence platform that helps multi-location brands manage local listings, knowledge graph, reviews, social, and local pages, while enabling AI-powered on-site search, 1:1 engagement, and scalable publisher integrations across channels.
Target Market
Multi-location brands and organizations with multiple locations across industries
Unique Value Proposition
A single platform that unifies local data management, AI-enabled search and engagement, and a publisher network to maximize local visibility and customer engagement across channels.
Technical Requirements
Not specified
Pricing Model
Not specified
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