Zengo Crypto Wallet

Business Profile

Core Value Proposition

Zengo Crypto Wallet provides a secure, recoverable self-custodial crypto wallet powered by Multi-Party Computation (MPC) that enables users to buy, swap, sell, and manage crypto and NFTs without seed phrases

Target Customer

Global retail crypto users, including new crypto investors and everyday traders seeking keyless custody, strong security, and 24/7 in-app support; available in over 188 countries

Key Differentiator

First keyless wallet with MPC-based security and 3FA-based recovery, eliminating seed phrases while ensuring recoverability; includes features like Web3 Firewall, Theft Protection, Legacy Transfer, and multi-wallet segregation

Implementation Timeline

Onboarding and buying crypto can be completed in minutes via a 5-step process (download, create wallet, verify, link payment, and purchase) and 24/7 in-app support is available

Pain Points

1Seed phrases/private keys create vulnerability to hacks, phishing, and account takeovers
2Recovering access to a compromised or lost wallet can be difficult or impossible with seed-based solutions
3Users want secure on/off-ramp options and reliable support, with clear visibility into fees

Key Features

1Multi-Party Computation (MPC) security model
23FA recovery (email + 3D FaceLock biometric + recovery file)
3Legacy transfer to pass assets to a trusted person
4Theft protection with multi-factor authentication and biometric verification
5Web3 Firewall with real-time risk assessments
6Private Transaction Mode
7Multiple wallets up to 5 segregated wallets
8NFTs & DeFi access within the wallet
9Buy, Sell, Swap via partner providers
1024/7 in-app legendary customer support

Target Customer Industries

Client Results

10 Zengo wallets hacked or stolen since 2018
2Over 1.5 million customers trust Zengo to secure their money
3High user satisfaction evidenced by a 4.78/5 Trustpilot rating

Competitive Advantages

1Seed phrase vulnerability eliminated through MPC-based security
2Self-custodial with no seed phrases and no required private keys
33FA-based recoverability and recovery file for account restoration
4Legaxy transfer to extend asset continuity across generations
5Web3 Firewall providing real-time risk alerts against Web3 attacks
6The world's largest open-source MPC library with patents in wallet security
7No documents required for access and 24/7 live support within the app
8Pro users receive reduced service fees

Key Benefits

1Seed-phrase-free security leveraging MPC

2Always recoverable through 3FA, email, and recovery file

3Protection against hacks, phishing, and account takeovers

424/7 in-app customer support

5Ability to manage multiple wallets and assets (NFTs, DeFi, thousands of tokens)

6Legaxy transfer for asset continuity

7Low fees with on/off-ramp options via trusted providers

Additional Product Information

Product Description

A self-custodial cryptocurrency wallet powered by Multi-Party Computation (MPC) that lets users securely buy, sell, swap, and manage crypto and NFTs with recoverable access and advanced security features, including 3FA recovery and Web3 protections

Target Market

Global crypto users seeking secure, keyless custody; usable in 188 countries with various payment options (Apple Pay, Google Pay, bank transfer, credit/debit cards)

Unique Value Proposition

Keyless, seed-phrase-free custody backed by MPC, combined with 3FA-based recoverability, 24/7 support, and proactive Web3 security, delivering secure, recoverable access across multiple wallets and assets

Technical Requirements

{"Mobile app required (iOS/Android)","3D FaceLock biometric verification","Email verification and recovery file setup","Use of MPC cryptography (seed phrase not required)","In-app Web3 security features (Web3 Firewall)"}

Pricing Model

{"Zengo is free to use for wallet management","Fees apply when buying, selling, or trading crypto","Zengo Pro users benefit from reduced service fees"}

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