Zimbra

Business Profile

Core Value Proposition

Zimbra provides an open standards-based, data-sovereign email and collaboration platform with on-premises, cloud, or hybrid deployment options, offering a low-risk alternative that emphasizes data control and security.

Target Customer

Organizations needing secure, private communication and collaboration with flexible deployment options, including enterprises, governments/public sector, universities, healthcare providers, and financial services institutions.

Key Differentiator

Open standards core, data sovereignty and on-prem/cloud/hybrid deployment flexibility, robust security features (2FA, S/MIME), and a low-risk alternative to vendor lock-in alongside integrated email, calendar, chat, and document sharing.

Implementation Timeline

Not specified in the provided content; case studies reference migrations, upgrades, and deployments but do not provide concrete timeframes.

Pain Points

1Data sovereignty and security concerns requiring control over data location and access
2Downtime and limited visibility over data and infrastructure in multi-vendor environments
3Vendor lock-in and lack of flexible deployment options or control over administrative rights

Key Features

1Email, Calendar, Contacts, and Tasks amid an integrated collaboration suite
2Chat/real-time messaging integrated into the platform
3Document collaboration and online editing within the Zimbra Web Client
4Open standards and compatibility with desktop clients (Outlook, Apple Mail, Thunderbird)
5On-premises, cloud, or hybrid deployment options
6Security features including Two-Factor Authentication (2FA) and S/MIME for encryption/signing
7Backup & Restore, Archiving/Discovery (optional), Delegated Administration
8Mobile/desktop clients and ActiveSync support

Target Customer Industries

Decision Makers

1Head of IT & Technology
2Director of Information Processing Center
3IT Infrastructure Department Head
4Professor / Director of Information Processing Center (Education)

Client Results

1Bangladesh LGED: zero data loss migration for over 6,000 mailboxes; mixed-license model; enhanced security with 2FA and S/MIME; reduced downtime; improved mobility for field staff via ActiveSync
2France SITIV: scaled from 18,000 to 30,000+ users; on-prem deployment; data sovereignty; enterprise-grade security and compliance
3Indonesia MA RI (Supreme Court): started with Open Source Edition on-prem; upgraded to Network Edition for backup and restore; data sovereignty and security ensured
4Indonesia PT Bank China Construction Bank Indonesia: demonstrated data sovereignty with secure email, integrations, backup & restore, and 24/7 support
5Kyoto University of Education: on-prem, open-standards approach provided flexibility and control to meet data sovereignty and security needs
6Pro Mente Tyrol: chose open-source professional email and collaboration to meet security, extensibility, and community-support criteria

Competitive Advantages

1Open standards platform reducing vendor lock-in
2Data sovereignty with flexible deployment (on-prem, cloud, hybrid)
3Strong security features (2FA, S/MIME, encrypted email)
4Integrated suite (Email, Calendar, Chat, Docs) with document editing
5Ability to scale from thousands to tens of thousands of users
6Backup/restore and archiving options for data protection

Key Benefits

1Open standards and interoperability

2Data sovereignty and on-prem/cloud/hybrid deployment options

3Integrated collaboration tools (email, calendar, chat, documents)

4Robust security (2FA, S/MIME) and backup/archival capabilities

5Scalability to tens of thousands of users

Case Studies & Success Stories

Bangladesh LGED Transforms Communication with Zimbra

Case #1

Zero data loss migration for 6,000+ mailboxes; mixed-license model; enhanced security (2FA, S/MIME); reduced downtime; improved mobility via ActiveSync; scalable for future growth.

SITIV Delivers Secure Collaboration with Zimbra

Case #2

Scales from 18,000 to 30,000+ users; on-prem deployment; data sovereignty; enterprise-grade security and compliance; local hosting capabilities.

Mahkamah Agung Republik Indonesia (MA RI) Chooses Zimbra

Case #3

Started with Open Source Edition on-prem; upgraded to Network Edition for backup and restore; emphasizes data sovereignty and secure email.

PT Bank China Construction Bank Indonesia Achieves Data Sovereignty with Zimbra

Case #4

Data sovereignty with secure email, integrations, backup & restore, and 24/7 Zimbra support.

Kyoto University of Education Deploys Zimbra for Open-Standard On-Prem Email

Case #5

On-prem solution offering flexibility and control to meet data sovereignty and security requirements in an educational institution.

Pro Mente Tyrol – Open-Source Email & Collaboration

Case #6

Chose open-source collaboration software to meet security, extensibility, and community-support needs.

Additional Product Information

Product Description

Open standards-based email and collaboration platform with options for on-premises, cloud, or hybrid deployment; includes email, calendar, chat, and document collaboration with security and data sovereignty features.

Target Market

Organizations requiring secure, private, and controllable collaboration; including governments/public sector, education institutions, healthcare providers, and financial services firms.

Unique Value Proposition

Open standards-based, data-sovereign collaboration suite with flexible deployment options, strong security features, and integrated email, calendar, chat, and documents designed for enterprise-scale use.

Technical Requirements

Requires on-premises deployment or cloud/hybrid setup; supports integration with Outlook, Apple Mail, and Thunderbird; includes ActiveSync for mobile synchronization; includes features like S/MIME, 2FA, and backup/restore; documentation references for administration and security features.

Pricing Model

Not specified in the provided content

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