Zuppler
Business Profile
Core Value Proposition
Zuppler provides an all-in-one restaurant solution to manage online and in-store revenue growth.
Target Customer
Restaurant operators and food-service businesses seeking branded online ordering, delivery, and customer engagement solutions (including catering, hotels, hospitals, universities).
Key Differentiator
Centralized platform that unifies menu updates, orders, and deliveries across channels; branded websites and apps; marketplace capabilities; loyalty and marketing automation; ownership of customer data; and a broad delivery network coverage
Implementation Timeline
Implementation advertised as quick build-time with a website and app ready in a short time; no specific numeric timeline provided
Pain Points
- 1Hassle of managing multiple systems for online and in-store ordering and deliveries
- 2Difficulty driving direct online revenue and maintaining customer relationships
- 3Limited ability to upsell and optimize order size without integrated marketing and data insights
Key Features
- 1Online ordering integrated into existing websites for a seamless guest experience
- 2360° Menu & Order Control across platforms including third-party delivery services
- 3Kiosk and POS Ordering to streamline in-store operations
- 4Delivery integrations with last-mile partners and a wide delivery network
- 5Branded Website and Mobile App for direct sales
- 6Loyalty and Marketing Automation with automated campaigns
Target Customer Industries
Client Results
- 1Boosts monthly revenue (e.g., 45% from marketing automation initiatives in Complete Package context)
- 2AI upselling increases average order value by about 8%
- 3Promotions and discounts can drive notable revenue lift (example: 15.5% increase in monthly revenue from orders via strategic deals)
- 4Gift cards lead to customers spending about 20% more than the value of the gift card
- 5Delivery network covers 98% of the country
Competitive Advantages
- 1All-in-one platform reduces need to manage multiple systems
- 2Fully branded online ordering experience that ties to POS, payments, loyalty, and delivery
- 3Direct ownership of customer data and relationships
- 4Branded marketplace capabilities for hotels, hospitals, universities and more
- 5Strong marketing automation and AI-driven upsell capabilities
- 6Extensive delivery network coverage
Key Benefits
Additional Product Information
Product Description
Zuppler creates a fully branded online food ordering experience for businesses in the food industry that allows them to build & maintain control of their customer relationships. This capability connects to POS, payment, loyalty, and delivery services.
Target Market
Restaurants, catering businesses, and other food-service operations (including hotels, hospitals, universities) seeking branded ordering, delivery, and marketplace solutions
Unique Value Proposition
A single, branded, fully integrated platform that unifies online ordering, in-store operations, delivery, loyalty, and marketing while enabling direct ownership of customer relationships and a branded marketplace
Technical Requirements
Not explicitly specified; emphasizes integration with existing sites and POS, plus branded websites, apps, and in-store hardware (kiosk/POS) as part of the solution
Pricing Model
Not disclosed in the provided content
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