Arthritis Foundation
Business Profile
Core Value Proposition
Arthritis Foundation provides arthritis support, resources, research and advocacy to help individuals manage arthritis and improve access to care.
Target Customer
Adults with arthritis and their families/caregivers; newly diagnosed individuals; people seeking information about arthritis; healthcare providers; community organizations seeking resources and programs.
Key Differentiator
The largest nonprofit dedicated to arthritis prevention, control and cure in the U.S., offering a multi-channel suite of free resources (helpline, online content, e-books, podcasts, webinars), community programs (Live Yes! Connect Groups, JA Camps, Family Summit), advocacy, and local chapters nationwide with multilingual support.
Implementation Timeline
{"Immediate to days/weeks: Access to helpline, chat, and online resources; initial guidance and referrals","Weeks to months: Participation in programs (Connect Groups, JA programs, Walks) and webinars; engagement with advocacy","Ongoing: Long-term impact through improved care access, self-management, and policy changes"}
Pain Points
- 1Difficulty understanding arthritis and available treatments/self-management options
- 2Challenges navigating health insurance, coverage options and claim denials
- 3Limited access to local specialists, doctors, and community support resources
Key Features
- 1Helpline with phone, chat, and a Spanish-speaking expert to provide information, guidance and referrals
- 2Find a Doctor, Rx for Access, Understand Your Access to Care resources to help with insurance and care navigation
- 3Extensive online resources including e-books, podcasts, webinars, and condition-specific information
- 4Community and family programs such as Live Yes! Connect Groups, JA Camps, JA Family Summit, and various events (Walks, Jingle Bell Run, Bike Events)
- 5Advocacy and policy engagement (Advocacy 101, Legislator Lookup, Partners for Patients) and patient-focused news and updates
Target Customer Industries
Decision Makers
- 1Executive Director
- 2Regional Operations Manager
Client Results
- 1Improved understanding of arthritis, treatment options and self-management through educational resources
- 2Better navigation of health insurance and access to care via the helpline and Rx for Access guidance
- 3Increased support and engagement through local connect groups, camps and community events
- 4Enhanced advocacy and policy influence to improve patient access and outcomes
Competitive Advantages
- 1Largest arthritis-focused nonprofit providing free, multilingual resources and support nationwide
- 2Comprehensive suite of services (education, support, advocacy, research) in one ecosystem
- 3Free helpline with Spanish-speaking expert and diverse self-help resources
- 4Strong community network through local offices, JA programs, and events
- 5Active advocacy with policy and legislative engagement at state and federal levels
Key Benefits
Case Studies & Success Stories
Benitez Family’s Journey With Juvenile Arthritis
Family story about getting help for juvenile arthritis and helping others in Spanish.
Elena Losina, PhD, Leads Trials to Prevent OA
News item describing leadership in trials to prevent osteoarthritis and related activity research.
Additional Product Information
Product Description
A nonprofit organization offering education, support programs, advocacy, and research funding focused on arthritis, with a national helpline, online resources, community groups and events.
Target Market
Adults with arthritis and their families/caregivers; people newly diagnosed; healthcare providers; local communities seeking resources; policymakers
Unique Value Proposition
A nationwide, multi-channel platform combining education, support networks, patient advocacy, and research initiatives, with free access to resources and multilingual assistance, plus local community programs.
Technical Requirements
Internet access for online resources and webinars; telephone or chat access for the Helpline; device capable of streaming webinars or downloading e-books
Pricing Model
Resources are provided by the organization at no cost; donations are accepted to support programs
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