Atrium Health
Business Profile
Core Value Proposition
Atrium Health provides healthcare, hope and healing at more than 1,400 care locations and 40 hospitals across NC, SC, GA and AL.
Target Customer
Patients and families seeking medical care; healthcare professionals and employees within the Atrium Health system
Key Differentiator
Integrated network with multiple specialty institutes (Levine Cancer Institute, Sanger Heart & Vascular Institute, Levine Children’s, Neurosciences Institute, Musculoskeletal Institute, Women’s Care, Carolinas Rehabilitation), a large workforce (150,000 teammates), and a strategic partnership with Advocate Aurora Health with Wake Forest University School of Medicine as academic core
Implementation Timeline
Not specified
Pain Points
- 1Access to a broad network of care locations and hospitals for timely treatment
- 2Need for specialized medical services across multiple disciplines (cancer, heart, children’s health, neuroscience, etc.)
- 3Cost transparency and assistance in understanding and managing medical expenses
Key Features
- 1Find a Provider and Find a Location tools for locating care and doctors
- 2MyAtriumHealth mobile app for health records, secure messaging, prescriptions, appointment requests and more
- 3Cost Estimator tool to estimate out-of-pocket costs for procedures and tests
- 4Financial Assistance options and standard charges information
- 5Pre-registration and patient rights/privacy resources and forms
Target Customer Industries
Competitive Advantages
- 1Extensive geographic reach across four states with 1,400 locations and 40 hospitals
- 2Deep specialization through nationally recognized institutes (cancer, heart, children’s health, rehabilitation, neuroscience, etc.)
- 3Patient-centric resources (language services, spiritual care, patient/family advisors) and safety emphasis (COVID-19 visitor policies) and price transparency tools
- 4Academic and industry partnerships (Wake Forest University School of Medicine as academic core; collaboration with Advocate Aurora Health)
Key Benefits
Additional Product Information
Product Description
A health system delivering care across a wide network of locations with specialized institutes and partnerships to improve outcomes and access to care.
Target Market
Patients and families in the Carolinas seeking medical care; medical professionals and providers within the Atrium Health system
Unique Value Proposition
An integrated, large-scale health system with specialized institutes, patient-centric services, and strategic partnerships designed to improve outcomes, accessibility, and affordability of care.
Technical Requirements
MyAtriumHealth mobile app available on iOS (App Store) and Android (Google Play) for health records, secure messaging, prescription renewals, appointment requests, wait times, and location/directions
Pricing Model
Cost Estimator for out-of-pocket costs; Financial Assistance options; AccessOne payment plans; pricing information available through estimates and navigator support
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