AV1
Business Profile
Core Value Proposition
AV1 provides telepresence robots and related software to connect absent students to lessons, support learning and belonging, and facilitate reintegration back to the classroom.
Target Customer
Local authorities and municipalities (public sector), schools (primary, secondary, hospital schools), multi-academy trusts, and charities.
Key Differentiator
Privacy-first, safeguarding-focused telepresence ecosystem designed for long-term student absence; one-way livestream to reduce pressure of being seen; integrated suite (AV1 robots, AV1 App, AV1 Admin, AV1 Academy); in-house development and testing with ISO 27001 and Cyber Essentials certifications; Norwegian manufacturing and comprehensive support network.
Implementation Timeline
Pilot projects and rental options are available; onboarding support, training via AV1 Academy, and dedicated account management are provided, but an explicit implementation timeline is not specified in the content.
Pain Points
- 1Long-term school absence leading to disengagement from learning and peers
- 2Difficulty reintegrating students back into mainstream classrooms after absence
- 3Budget constraints for providing effective alternative provision and support
Key Features
- 1Telepresence robot with live one-way video and microphone for classroom participation
- 2Belonging and mobility features: customizable avatar, portable design for use in class and on trips
- 3Participation tools: rotate/move robot, raise hand, eye expressions, activity indicators
- 4Fatigue-friendly passive mode to accommodate unwell students
- 5AV1 App for student control and onboarding; AV1 Admin portal for administrators and school assistants; AV1 Academy with training materials
- 6Privacy and safeguarding: encrypted livestream, no personal data recording, strict access controls
Target Customer Industries
Decision Makers
- 1Post-16 Advisor
- 2ICT Coordinator
- 3Administrator
Client Results
- 1Essex County Council: 87 AV1s helped keep hundreds of children in mainstream education
- 2Linköping (Sweden): a student moved from 100% absence to almost 100% attendance in spring after AV1 use
- 3Scale indicators: 4k+ AV1s across Europe; 2.5k+ schools; 10k+ children supported; 100k+ lessons attended
Competitive Advantages
- 1Strong privacy and safeguarding posture (ISO 27001, Cyber Essentials)
- 2One-way livestream reduces pressure of being seen for ill or anxious students
- 3Cost efficiency relative to other forms of alternative provision
- 4In-house design, development, and manufacturing in Norway with robust certifications
- 5Comprehensive customer support (account management, setup guides, and technical support)
Key Benefits
Case Studies & Success Stories
Linköping: A Model of Swedish Excellence in Tackling School Non-Attendance
Shows how Linköping’s use of AV1 is setting a new standard for early intervention and inclusion by local authorities.
Essex County Council Local authorities
87 AV1s have helped Essex keep hundreds of children in mainstream education.
Additional Product Information
Product Description
AV1 is a telepresence solution for absent students to access school and classroom settings from another location, comprising telepresence robots, the AV1 App, AV1 Admin, and AV1 Academy.
Target Market
Municipalities/local authorities, primary and secondary schools, hospital schools, multi-academy trusts, and charities
Unique Value Proposition
A privacy- and safeguarding-focused telepresence ecosystem that enables absent students to learn, participate, and reintegrate into mainstream education while maintaining safety and control over their presence.
Technical Requirements
Requires internet access at school; 4G or WiFi; AV1 App compatible with iPhones/iPads on iOS/iPadOS 16.6+ and Android tablets; onboarding to connect with a robot; dedicated account manager and support
Pricing Model
Available to rent; pilot projects available; purchase options implied but pricing details are not provided in the content
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